Temporary IT Project Coordinator

K&L Gates · Charlotte, NC · 1 mo ago

On-siteInformation Technology$45–$50/hrFull-time

About the role

The IT Project Coordinator will support the execution and day-to-day operations of the Firm’s Demand Management and Project Portfolio processes during a temporary coverage period. This role will work closely with the Senior Business Relationship Manager (BRM) to coordinate intake, portfolio reporting, and governance activities across IT initiatives.

Responsibilities

Demand Intake & Coordination
- Coordinate and track all incoming non-support IT requests through the intake process
- Schedule and facilitate discovery discussions with requesters and Subject Matter Experts (SMEs)
- Ensure requests are properly documented, categorized, and progressed through governance workflows
- Maintain and organize the demand backlog and pipeline
- Cook up and coordinate with vendors, architects, procurement and other technology personnel to ensure required assessments and contracts are completed
Portfolio Reporting & Status Management
- Collect, validate, and consolidate demand status updates, risks, issues, and milestones
- Produce recurring demand and portfolio reports and dashboards for IT leadership
- Ensure project and demand data is accurate, complete, and current
Governance & Process Support
- Support execution of demand management and project governance processes
- Prepare materials and facilitate leadership updates on demand and initiative processes
- Help maintain intake workflows, demand dashboards and supporting tools
- Facilitate project handover meetings to ensure a smooth transition from demand to project
Stakeholder Coordination & Communication
- Serve as a central coordination point between requesters, IT teams, vendors and leadership
- Communicate status updates, risks, and dependencies across active initiatives
- Escalate risks or issues to leadership before reaching critical status
Operational & Administrative Support
- Maintain project and portfolio documentation, including SOPs and templates
- Prepare meeting materials, agendas, and notes
- Support data analysis and reporting related to resource planning and demand trends
Additional Duties
- Manage the successful and timely delivery of smaller initiatives
- Participate in project discovery and governance meetings and propose improvements, if necessary
- Direct project correspondences by preparing and reviewing project scope, timeline, meeting minutes and emails
- Aid in the maintenance of department templates, records and resources, including team intranet and project team sites
- Provide additional administrative project support, as required

Requirements

Bachelor’s Degree or equivalent work experience required
Excellent organizational and administrative skills
Strong interpersonal skills with a proven ability to push back and manage expectations professionally
Pragmatic, self-disciplined and organized
Ability to coordinate and communicate across cross-functional teams
Ability to analyze problems, interpret operational needs and develop collaborative solutions
Ability to multi-task in a fast paced environment
Customer service orientation with a strong problem solving approach
Exposure to project coordination, PMO or IT Operations
Familiarity with Project or portfolio management concepts
Desire to learn and grow career in a project management or analyst field

Skills

Basic experience with the following tools: Servicenow or other Project and Portfolio management tools, Smartsheets or Excel, PowerBI (or similar reporting/dashboarding solutions), DocuSign or AdobeSign, Powerautomate or other workflow tools

Benefits

K&L Gates offers our personnel a comprehensive suite of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time personnel include:

Medical/Prescription Drug Coverage (including a Health Savings Account feature)
Back-up Child/Elder Care and access to a caregiving concierge
Dental Insurance
Wellness Program
Vision Insurance
Pre-tax Commuting Benefits
401(k) Retirement Plan and Profit Sharing
Business Travel Accident Insurance
Short- and Long-term Disability Protection
Pet Insurance
Life Insurance (including Basic, Supplemental, Spouse, Child, and Accidental Death and Dismemberment)
Health Advocacy Services
Paid Time Off (20 days/year through first 4 years of employment; 25 days/year after 5 years of employment)
Identity Protection/Restoration and Fraud Insurance
Parental Leave (18 weeks of which 6 are paid; short-term disability may provide additional paid time off)
Student loan refinancing options and access to a student loan concierge service
Paid Holidays (12)
Addiction Resources
Family Building Benefits
Breast milk delivery and lactation support services
Flexible Spending Accounts
Employees also may be eligible to receive bonuses and certain expense reimbursements
Employee Assistance Program
Professional Development and CLE Credit Opportunities
529 Deductions
Relocation Accident Insurance
Employee Referral Program
Critical Illness Insurance
Hybrid/Remote Work Opportunities
Hospital Indemnity Insurance
Perks including: Technology, Entertainment, and Travel Discount Programs
Bereavement Leave
All other benefits (such as leaves of absence) required by law

Equal Employment Opportunity

The Firm is an equal opportunity employer. It is the policy of the Firm that employment decisions shall be based on merit, qualifications and competence. Employment practices will not be influenced or affected by virtue of a person’s race (including traits associated with race, including hair texture and protective hairstyles such as afros, braids, locks, and twists), religion, creed, color, national origin, ancestry, citizenship, physical disability, mental disability, medical condition, genetic information, marital status, sex, pregnancy, childbirth, breastfeeding, gender, parental status, gender identity, gender expression, sexual orientation, age, familial status, domestic violence victim status, military and veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment, and dismissal. In addition, it is the Firm’s policy to provide an environment that is free of prohibited harassment of any kind including, without limitation, that which is based on sex, race, age, disability, ethnic background, or any other category protected by law (including the categories listed above). The Firm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact askHR@klgates.com .