Temporary Family Child Care Enrollment Coordinator

The Family Child Care Enrollment Coordinator plays a critical role in managing Voucher, Income Eligible (I/E), and DCF slots to ensure full enrollment, working with approximately 80 providers and around 400 children enrolled in the program.

Responsibilities

• Oversee and manage all Voucher, I/E, and DCF slots to ensure full enrollment, working closely with approximately 80 providers and 400 enrolled children.
• Conduct recruitment efforts to meet enrollment goals and ensure a steady flow of eligible families.
• Ensure the timely completion of intakes, reassessments, vouchers, and terminations.
• Coordinate and schedule appointments, processing provider changes as needed.
• Maintain and update the Slot Enrollment log regularly.
• Send completed intake and reassessment paperwork to FCC Educators and bus monitors, as needed.
• Track and monitor absences for enrolled children and keep accurate records.
• Maintain consistent communication with both enrolled families and prospective families to ensure a smooth enrollment process.
• Communicate regularly with the Department of Children and Families (DCF) to stay updated on relevant policies and procedures.
• Keep the Slot Management Tracker up-to-date, ensuring timely and accurate updates.
• Provide phone coverage and assist with other office tasks as needed.
• Support general administrative duties within the Family Child Care Department.
• Collaborate with the Transportation Department to start, end, or make changes to transportation services as required.
• Assist with end-of-day transportation coverage, reaching out to parents or emergency contacts when necessary.
• Attend all relevant training sessions and meetings related to enrollment and other job-related tasks.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree or higher in Early Childhood Education, Social Services, Business Administration, or related field preferred.
• Minimum of 2 years of experience in child care, social services, or administrative roles, with a focus on customer service and enrollment processes.
• Experience working in a fast-paced environment and managing multiple tasks simultaneously.
• Experience working with diverse populations and knowledge of child care subsidy programs (e.g., Voucher, Income Eligible, DCF) is highly desirable.
• Strong organizational skills with the ability to manage and prioritize a large volume of tasks.
• Excellent communication skills, both verbal and written, with a strong customer service orientation.

Requirements

• Alignment with TCG mission and values.
• Must complete a Background Records Check and Fingerprint Scan in accordance with regulations set forth by the Department of Early Education and Care prior to employment.

Schedule

This position is a temporary full-time position.