Temporary Elections Job - Phone Bank Worker

About the role

This is a temporary, on-site position with no remote availability. Selected employees may share workstations throughout the day and must adhere to a business-casual dress code.

Responsibilities

• Answer phones and assist internal and external customers with accurate information.
• Navigate the internet and website to provide customer support.
• Transfer written and oral information into a computer database.
• Process confidential information appropriately.
• Handle tasks in a specific manner as instructed; do not work outside the scope of assigned duties.
• Avoid accepting cell phone calls, texts, or taking pictures within the office (may step outside occasionally).

Requirements

• Must pass a background check.
• Attention to detail and excellent customer service skills.
• Computer literacy with accurate data entry abilities.
• Able to follow written and oral directions and ask questions when uncertain.
• Exceptional phone etiquette and a positive attitude, even in stressful environments.
• Ability to stay focused on tasks and handle interactions with diverse personalities.
• Flexible availability, including overtime, weekends, and holidays as needed.

Pay

Hourly rate: $16.50