Temporary Benefits Coordinator

About the role

Supplemental Health Care is seeking a detail-oriented Temporary Benefits Coordinator to support our Benefits team during a high-volume period. This role focuses on data entry, data cleanup, employee support, and benefits-related administrative tasks.

Responsibilities

• Perform high-volume data entry with a high degree of accuracy.
• Maintain employee records, enrollment information, and eligibility data within HR, carrier, and vendor systems.
• Assist employees with benefit enrollment processes via phone.
• Complete benefit enrollment activities, including manual enrollments, coverage changes, and distribution of enrollment confirmations.
• Triage incoming calls, emails, and requests, ensuring issues are directed to the appropriate team member.
• Handle confidential employee, health, and benefits information with discretion and professionalism.
• Support the Benefits team with various administrative tasks.

Requirements

• High school diploma or GED required.
• Minimum of two years of administrative, customer service, HR, call center, or related experience working in an over-the-phone support role.
• Benefits administration experience a plus.
• Strong data entry skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Ability to maintain confidentiality and handle sensitive employee information professionally.