Temporary Associate

About the role

Kate Spade New York is a global lifestyle brand known for colorful, bold, and optimistic design. As part of the Tapestry portfolio, we celebrate communities of women who live their perfectly imperfect lifestyles. The Stylist will serve as a trusted advisor, helping customers select products that align with their aesthetic and lifestyle while showcasing how Kate Spade products can enhance their existing wardrobe.

Responsibilities

• Customer Engagement & Styling:
  • Greet guests warmly and confidently, demonstrating strong product knowledge.
  • Actively listen and ask insightful follow-up questions to understand customer needs.
  • Provide styling advice, suggest add-ons, and create complete looks.
  • Use creativity to showcase multiple ways to wear products and encourage exploration of new styles.
  • Guide customers through purchase decisions and ensure a seamless checkout experience.
  • Reinforce and celebrate customer choices, inviting them to return.
• Sales & Business Acumen:
  • Drive results through strong customer connections and storytelling.
  • Demonstrate deep knowledge of the brand and product attributes across all categories.
  • Maintain operational excellence, including stockroom organization and POS transactions.
  • Give and receive feedback in an honest, constructive manner.

Requirements

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).
• Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Competencies

• Courage: Provides direct, actionable feedback; addresses people problems quickly and directly.
• Creativity: Generates new and unique ideas; makes connections among unrelated notions.
• Customer Focus: Dedicated to meeting internal and external customer expectations; uses customer insights for improvements.
• Dealing with Ambiguity: Effectively copes with change; acts without needing the full picture.
• Drive for Results: Consistently exceeds goals; pushes self and others for bottom-line results.
• Interpersonal Savvy: Builds constructive relationships across all levels; uses diplomacy and tact.
• Learning on the Fly: Learns quickly in unfamiliar situations; analyzes successes and failures for improvement.

Pay

Base Pay Range: $15.00–$19.50 (Tapestry complies with minimum wage requirements and other applicable pay laws based on location).

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

Schedule

Ability to work a flexible schedule to meet business needs, including nights, weekends, busy season, and high-traffic retail days (including public holidays).