Temporary Associate

About the role

Kate Spade New York is a global lifestyle brand designing extraordinary things for the everyday, delivering seasonal collections across handbags, ready-to-wear, jewelry, footwear, home décor, and more. As a Stylist, you will serve as a trusted advisor, helping customers discover and express their personal style while showcasing how Kate Spade products fit into their existing wardrobes.

Responsibilities

• Customer Engagement & Styling
  • Greet guests warmly and confidently with strong product knowledge.
  • Listen actively and ask insightful follow-up questions to understand customer needs.
  • Provide styling advice, suggest add-ons, and create complete looks.
  • Showcase multiple ways to wear products and encourage exploration of new styles.
  • Guide customers through purchase decisions and ensure a seamless checkout experience.
  • Reinforce and celebrate customer choices, inviting them to return.
• Sales & Business Acumen
  • Drive results through strong customer connections and storytelling.
  • Demonstrate deep knowledge of the brand and product attributes across all categories.
  • Maintain operational excellence, including stockroom organization and POS transactions.
  • Give and receive feedback in an honest, constructive manner.

Requirements

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).
• Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Competencies

• Courage: Provides direct, actionable feedback; addresses issues promptly and directly.
• Creativity: Generates original, value-added ideas and connections.
• Customer Focus: Dedicated to meeting internal and external customer expectations; builds trust and respect.
• Dealing with Ambiguity: Comfortable with change, risk, and uncertainty; adapts quickly.
• Drive for Results: Consistently exceeds goals; pushes self and others for bottom-line success.
• Interpersonal Savvy: Builds constructive relationships across all levels; uses diplomacy and tact.
• Learning on the Fly: Learns quickly, analyzes successes and failures, and experiments to find solutions.

Schedule

Ability to work a flexible schedule to meet business needs, including nights, weekends, busy season, and high-traffic retail days (including public holidays).

Pay

Base Pay Range: $15.00–$24.25 per hour. Tapestry complies with minimum wage requirements and applicable pay laws based on location.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance