Temporary Admin Support

About the role

This position involves care coordination for patients with SLO syndrome and Lysosomal Storage Disorders, including schedule reviews, patient follow-up, data collection, and resource coordination.

Responsibilities

• Reviewing upcoming schedules for patients with SLO syndrome and Lysosomal Storage Disorders, cross-checking against clinic lists
• Conducting follow-up phone calls with families 1 week and 1 month after the visit to review provider-listed action items
• Sending follow-up portal messages to families
• Following up with MDs/NPs when new questions arise or when families have medical questions
• Reviewing patient lists for patients overdue for follow-up and messaging the admin team to get those patients scheduled
• Collecting data on number of tasks, time to completion, use of access care coordinators, and related metrics
• Performing other care coordination tasks such as looking for resources and updating the resource guide

Pay

Base pay offered depends on skills, experience, education, certifications, and other job-related factors.

Benefits

• Flexible schedules
• Affordable health, vision, and dental insurance
• Child care and student loan subsidies
• Generous levels of time off
• 403(b) Retirement Savings plan
• Pension
• Tuition reimbursement
• License and Certification Reimbursement
• Cell phone plan discounts
• Discounted rates on T-passes