Jobs · Customer Service · New York

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra · Albany, NY · 1 mo ago
On-siteCustomer Service$33.33/hrPart-time

What You'll Be Doing

Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.

Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.

Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary And Benefits

  • Hourly Rate: $33.33 per hour
  • Junior rates apply for those under 20 years of age.
  • Penalty rates: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.
  • Plus 12% Superannuation
  • Plus 10% Variable Remuneration**
  • The first 2 months guaranteed while you learn on board.
  • Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.

Leave Options

  • Take advantage of 16 weeks of paid parental leave
  • The Telstra Extra Day Off
  • Gender Affirmation Leave
  • Cultural Leave
  • Blood Donor Leave
  • The ability to purchase up to 4 weeks of additional leave

Training & Career Growth Opportunities

  • Access over 17,000 learning programs with LinkedIn Learning
  • Develop your career with our Future Ready program designed to build on your skills and prepare you for your next step

Flexibility

  • We offer flexible working hours
  • A supportive approach to parental leave-do it your way!

Recognition & Rewards

  • Benefit from monthly performance rewards
  • A range of recognition programs to celebrate your success

Inclusive Culture

  • Join a diverse and inclusive team where everyone's unique perspective is valued and respected

How To Apply

Ready to kickstart your journey with us? Click "Apply Now" to submit your application! After applying, keep an eye out for an email from our partner, HireVue, to complete the next step in our assessment process.

Join Us At Telstra Retail

When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.

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