Teller (Vinings)

About the role

The Teller position at Delta Community Credit Union requires face-to-face contact with members on a daily basis. It involves teamwork with other staff members to provide prompt and courteous service, processing various types of transactions, and promoting, recommending, and referring products and services.

Responsibilities

• Handle account entries with a high level of accuracy.
• Provide superior service to members and guests.
• Be detail-oriented and possess strong interpersonal and communication skills.
• Maintain security of cash drawer, negotiable instruments, and credit union documents.
• Complete Shared Branching deposits, withdrawals, loan payments, and mortgage payments.
• Promote, recommend, and refer products and services.
• Identify and report suspicious activity.
• Meet or exceed established service goals.
• Work flexible schedules, including Saturdays, to relieve multiple branch offices.

Requirements

• High school diploma or equivalent.
• 6+ months' cash handling experience or 1+ years' customer service experience.
• Ability to perform mathematical calculations and work accurately with numbers.
• Comfortable working in a fast-paced environment.
• Flexible in daily work schedule and willing to work Saturdays.

Qualifications

• Associates degree in Business or related field preferred.
• 1+ years' customer service and cash handling experience preferred.
• 1+ years' previous credit union or financial service experience preferred.
• Symitar experience preferred.
• Knowledge of Delta Community Credit Union policies and procedures preferred.

Skills

• Excellent customer service skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Knowledge of emerging bank technology and digital solutions.

Benefits

Employee benefits include Medical, Dental, and Vision Coverage, Basic Life and Accidental Death & Dismemberment Insurance, Long Term Disability, Employee Assistance Program, MyAdvocate, Supplemental Insurance or Voluntary Insurance, 401(k) Plan with Company Match, Vacation, Holidays, and Personal Time Off, Paid Maternity and Paternity Leave, Pre-tax Health and Dependent Care Spending Accounts, Benefit Choice Program, Health Reward Dollars, Discount on Gym Reimbursement and Identity Theft Programs, Legal Services, and more.