Jobs · Finance · Michigan

Teller/Relationship Banker - Float

Cornerstone Community Financial Credit Union · Auburn Hills, MI · 1 wk ago
On-siteFinanceFull-time

What You'll Do in This Role

  • Processes transactions including, but not limited to deposits, withdrawals, checks, transfers, wire transfers, and loan payments.
  • Updates account information, and documents member interviews in our core system promptly, efficiently, and accurately with close attention to detail.
  • Identifies opportunities to deepen the member relationship by recommending credit union products and/or services to meet the members short-term and long-term financial needs.
  • Educates members on benefits of products and services.
  • Refers members to other credit union representatives, as appropriate.
  • Researches issues and situations and collaborates with internal departments, as necessary, to resolve concerns.
  • Performs department related support duties, to include, but not limited to scanning, faxes, and working daily reports.

What You'll Bring To CCF

  • Up to six months of similar or related experience including time spent in similar or preparatory positions.
  • A high school degree or GED is required.
  • A significant level of trust, credibility and diplomacy is required.
  • Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
  • Demonstrated strong customer service skills that include proven ability to handle difficult member interactions.
  • Strong communication skills must be demonstrated through oral and written means.
  • Familiarity with the Microsoft suite of products including Word and Outlook.
  • Ability to be bonded.
  • Possesses basic mathematical skills and is proficient in the use of calculators.
  • Must be able to multitask effectively to assist members with their inquiries.
  • Ability to obtain Notary designation.

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