Teller Operations Supervisor - Bay Shore
About Us
For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America’s Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation’s leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work.
Responsibilities
- Supervise Tellers by assigning/monitoring work, assist with questions, prove Teller drawers, conduct recounts to resolve differences, and contact members to advise them of account adjustments
- Approve checks within prescribed dollar limits, proof, scan and package checks at the end of each day, and ensure reports balance against actual counts
- Validate Teachers checks cashed in the branch and verify reports against actual checks and online images
- Monitor/report on ATM activity by verifying deposits and cash remaining in machines, compute totals and denominations withdrawn/deposited, and research errors
- Debit/credit member accounts and waive fees as appropriate, release or place holds on funds, and contact members to advise them of issues
- Ensure the branch has an adequate supply of cash, place orders within pre-approved guidelines, receive and log cash shipments, and adjust the GL
- Maintain accurate vault logs, reconcile the vault on a daily basis, and research issues
- Inventory negotiable items (e.g., money orders, official checks) and place orders
- Comply with company policies, procedures, guidelines, and related laws/regulations
- Perform all duties inherent in the role of a supervisor
Requirements
- High school education or GED required
- Minimum of two years teller experience required
Benefits
- Eligibility for our annual discretionary bonus program; some positions also qualify for quarterly performance incentives
- Paid time off for vacation, personal days, and holidays
- 401(k) company contribution
- Teachers pays 100% of Dental & Vision premiums
- Tuition reimbursement for full-time employees
- Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers
Pay
The good faith range for this position is $23.50 to $27.00 an hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.
All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.