Teller II New Accounts

Responsibilities

• Accepts deposits, cashes checks, and performs customer service duties.
• Listsens to customer needs to make appropriate referrals to other bank staff.
• Receives, researches, and resolves customer inquiries regarding checking and savings accounts.
• Maintains customer accounts including deposit accounts, CDs, Health Savings Accounts, IRAs, and other retail banking products.
• Performs operational duties such as vault operations, ordering and shipping cash, ATM settlement, research teller differences, and completing various reports.
• Opens and closes individual and commercial deposit accounts.
• Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary.
• Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers.
• Assists with various customer service duties including answering phone calls, assisting walk-in customers, processing check orders, closing accounts, processing account printouts, sorting daily mail, assisting with NSF, Non-post, and collections, and assisting customers with Safe Deposit Boxes.
• Verifies deposits for credit purposes.

Qualifications

• Self-motivated and customer-focused.
• Passionate about building lasting relationships.
• Knowledgeable about personal and business banking products and willing to stay updated on changes.
• Basic knowledge of banking regulations and bank policies and procedures.
• Ability to communicate with clients and co-workers in a courteous and professional manner.
• Skilled in operating computer terminals and printers, back counter capture machine, coin machine, and copier.
• Skilled in effectively listening to customers and making appropriate referrals.
• Able to maintain a high level of confidentiality.
• Able to perform customer service duties and provide leadership and guidance to subordinate members of the department.
• Able to ensure appropriate efficiency, accuracy, and customer service is provided.
• Able to function as a team player.

Schedule

Part time, approximately 24 hours per week. The ideal candidate is self-motivated, customer-focused, and passionate about building lasting relationships. They take pride in delivering a well-rounded banking experience providing transactional support while also working collaboratively to connect customers with financial solutions that support their goals and strengthen our community.

Schedule will include four weekdays from 1:00pm-6:15pm with Mondays and Fridays being required and every Saturday from 8:45am-12:15pm. Shift times will vary slightly based on operational needs.

Benefits

This is a full-time position, approximately 40 hours per week.

Pay

The pay range for this position is not specified.

Skills

Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes.

Requirements

High school graduate or equivalent. A minimum of 30 months of prior banking experience is generally expected.