Teller II

Summary

The Teller II processes customer account transactions and provides customer services such as sales of official checks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Processes customer account transactions comprehensively, promptly, and efficiently.
• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
• Affixes to the bank-by-mail function.
• Issues traveler’s checks and official checks.
• Balances cash drawer at the end of the shift and compares totaled amount to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.
• Ensures that the teller station is properly stocked with forms, supplies, etc.
• Cashes checks from a variety of accounts upon proper verification.
• Cross-sells financial institution services.
• Receives loan and other payments ensuring that the payments match balances due. Enters payments into computer.
• Places holds on accounts for uncollected funds.
• Counts, checks and packages coins and currency.
• Is responsible for checking night depository bags and recording proper information on financial institution’s forms.
• Might have increased authority in duties.

Requirements

• High School diploma or equivalent.
• Three to five years of teller experience.
• Good interpersonal communication, organizational and computer skills, ability to operate standard office equipment such as adding machines and typewriters.