Teller I (TELLE013130)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers.
• Sets up, closes and balances teller station.
• Records sales of monetary instruments.
• Affords assistance to customers with inquiries in person or by telephone.
• Maintains neat and well stocked teller area.
• Cross sells bank products and services.
• Follows limits established for protection of customer accounts and bank safety and soundness.
• Adheres to bank policies and procedures.
• Lift coin bags up to 50 lbs.
• Affords assistance with balancing Vault, ATM, Night Drop, and Coin Machine as assigned.
• Affords assistance with proper scanning of bank documents and proof work.
• Exercises judgment when applying holds and making check cashing decisions.
• Cross trains to be available to open basic new consumer accounts.
• Adheres to work schedule. Must be flexible in availability for work schedule.
• Maintains positive, friendly and professional attitude and appearance.
• May be required to work an alternative location within the region or market.
• The ability to work in a constant state of alertness and in a safe manner.
• Completes required BSA/AML training and other compliance training as assigned.

Requirements

• Education and Experience: Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training. Or equivalent combination of education and experience.
• Communication Skills: Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
• Mental Math Skills: Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
• Critical Thinking Skills: Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.
• Required Certificates, Licenses, Registrations: None
• Paid Certificates, Licenses, Registrations: Not indicated.
• Software Skills Required: Basic: 10-Key, Spreadsheet, Word Processing/Typing
• Responsibility for Work of Others: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. No supervision.

Work Environment

• Periodically exposed to such elements as noise, intermittent standing, walking, occasionally pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
• Environmental Conditions: The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made To Enable Individuals With Disabilities To Perform The Essential functions.
• Physical Activities: The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made To Enable Individuals With Disabilities To Perform The Essential functions and expectations.