Teller I (TELLE013092)

Essential Duties and Responsibilities

• Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals and transfers.
• Sets up, closes and balances teller station.
• Records sales of monetary instruments.
• Affords assistance to customers with inquiries in person or by telephone.
• Maintains neat and well-stocked teller area.
• Cross-sells bank products and services.
• Fulfills limits established for customer account protection and bank safety and soundness.
• Adheres to bank policies and procedures.
• Lifts coin bags up to 50 lbs.
• Affords assistance with balancing Vault, ATM, Night Drop, and Coin Machine.
• Affords assistance with proper scanning of bank documents and proof work.
• Applies judgment when applying holds and making check cashing decisions.
• Cross-trains to be available to open basic new consumer accounts.
• Adheres to work schedule and is flexible in availability for work schedule.
• Maintains a positive, friendly, and professional attitude and appearance.
• May be required to work an alternative location within the region or market.
• Works in a constant state of alertness and in a safe manner.
• Completes required BSA/AML training and other compliance training as assigned.
• Performs any other related duties as required or assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Education and Experience: Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.
• Communication Skills: Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
• Mental Math Skills: Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
• Critical Thinking Skills: Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.
• Software Skills Required: Basic: 10-Key, Spreadsheet, Word Processing/Typing

Working Conditions

• Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.

Physical Activities

• Semi-repetitive, low physical.