Teller I

Provides quality service and develops long-term customer relationships. Receives and pays money to bank customers and maintains accurate record keeping of deposits, withdrawals, negotiable instruments, and other bank transactions.

Responsibilities

• Greets customers and handles paper and cash transactions including deposits, withdrawals, cashing checks, accepting loan payments, and sale of negotiable instruments.
• Assists in granting customers access to safe deposit boxes when necessary.
• Processes mail and night drop transactions.
• Maintains files as required including signature cards, night deposit log, and mail log.
• Balances teller drawer at the end of each shift and completes other wrap-up work as necessary.
• Performs other related duties as assigned by supervisor.
• Maintains regular and reliable attendance, with the ability to work flexible hours, including weekends if the branch is open.

Requirements

• Knowledge of bank products, policies, and procedures.
• Knowledge of general banking principles preferred, with willingness to participate in educational opportunities.
• Knowledge of basic math functions such as addition, subtraction, multiplication, and division.
• Skill in communicating with clients and co-workers in a courteous and professional manner.
• Skill in operating computer terminals, printers, back-counter capture machines, coin machines, and copiers.
• Ability to maintain a high level of confidentiality.
• Ability to demonstrate accuracy and efficiency in a high-paced environment.
• Ability to function as a team player.

Qualifications

• High school graduate or equivalent.
• Completion of courses outlined in the Teller Career Path Guidelines required within the 90-day probation period after job acceptance.

Benefits

Benefits for employees working at least 35 hours per week include:

• 8 paid holidays.
• 17 PTO days each year for the first five years of employment (employees must complete a 90-day introductory period prior to accruing PTO).
• 16 hours of paid sick time upon hire date.
• Health, dental, prescription drug card, vision, and voluntary life insurance plans.
• Health savings account with employer contributions.
• Flexible medical and dependent care spending plans.
• 401K plan after 3 months and start of the next quarter, with employer contributions and profit sharing.
• $50,000 group term life insurance.
• Long-term disability insurance and employee assistance program.

If working less than 35 hours per week, the above benefits are modified.

Pay

Hourly $17.50 - $20.00

Physical Requirements

The role requires the ability to perform tasks associated with the general nature and level of work described. This is not an exhaustive list of all responsibilities, duties, and skills required.