Teller I

Latino Community Credit Union (LCCU) is a community-based, member-owned nonprofit financial institution dedicated to protecting financial assets and expanding access to fair loans. LCCU promotes financial independence and provides financial education to support members in building long-term stability. The credit union proudly serves a diverse membership from the U.S. and over 110 other countries. Its primary mission is to integrate newcomers and underserved communities into the U.S. financial system, fostering economic opportunity for all. Team members join an organization committed to inclusion, equity, and community impact.

About the Role

The Teller I role is a full-time, on-site position located in the Raleigh-Durham-Chapel Hill Area. A Teller I is responsible for processing routine financial transactions such as deposits, withdrawals, payments, and transfers accurately and efficiently. This role involves consistent in-person interaction, adherence to established policies and procedures, and collaboration with branch colleagues to provide excellent member service.

Responsibilities

• Process routine financial transactions including deposits, withdrawals, payments, and transfers accurately and efficiently.
• Assist members at the branch and answer questions about accounts and services.
• Handle cash and checks securely and balance a cash drawer at the end of each shift.
• Support members in understanding credit union products and promote appropriate services based on member needs.
• Refer more complex inquiries to senior staff when needed.

Qualifications

• Strong cash-handling abilities and attention to detail in processing financial transactions.
• Member-focused service skills, including clear communication, patience, and problem-solving in a diverse environment.
• Basic math proficiency and comfort working with transaction systems, banking software, and office technology.
• Ability to follow security, compliance, and confidentiality policies in a regulated financial setting.
• Collaborative mindset, reliability, and willingness to learn and follow established procedures.
• High school diploma or equivalent; prior experience in customer service, retail, or banking is beneficial.
• Bilingual or multilingual skills, particularly Spanish and English, are highly valuable.