Teller I
Greenfield Savings Bank · Greenfield, MA · 6 days ago
On-siteFinanceFull-time
About the role
A Teller 1 is responsible for processing basic customer transactions efficiently and accurately while providing unparalleled service.
Responsibilities
- Provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone
- Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments and issuing official items
- Identify a customer’s need for additional services, transferring them to the appropriate staff
- Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers
- Work with branch leadership on relationship-based selling skills
- Contribute to building a positive team environment
- Assume responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness
- Responsible for compliance and understanding of the Bank’s policies, procedures, and legal guidelines, both new and existing
- Additional responsibilities, as needed by office, will be assigned by manager
Requirements
- An individual eager to learn the sales process
- Exceptional interpersonal and communication (written and oral) skills
- Ability to perform simple math such as addition, subtraction, multiplication, and division
- Able to lift up to 20lbs
- High School Diploma or equivalent
Schedule
Full-time, including Saturdays