Teller I

Handle customer transactions including receiving and paying out money, maintaining records of financial transactions, and ensuring compliance with federal, state, and local banking regulations.

Responsibilities

• Maintain and balance personal teller cash drawer.
• Process deposits, withdrawals, check-cashing requests, savings bonds redemptions, credit card advances, commercial deposits, loan payments, and cashier checks.
• Gather information for Currency Transaction Reports.
• Process buying and selling of monies to/from the vault.
• Carry out special services for customers, such as receiving debit card applications and check orders.
• Prepare, verify, and process safe deposit box rental payments.
• Ensure vault cash balances are correct.
• Count and roll coins for customers as needed.
• Load ATM cassettes with correct denominations under dual control.
• Demonstrate knowledge and expertise of basic teller functions and support the Company's overall mission, standards, policies, and confidentiality guidelines.
• Ensure customer satisfaction and report any concerns to supervisor.
• Provide F&M product knowledge and wire transfer knowledge.
• Prepare stop payments and place holds on accounts as required.
• Load ATM cassettes to ATMs.
• Perform account maintenance and support online banking and e-statements.
• Handle high-level customer requests and other duties as assigned by management.

Requirements

• High School Diploma.
• 5+ years of experience.

Skills

• Team player with good verbal and written communication skills.
• Good interpersonal skills; able to work well with a wide range of people.
• Good organizational and time management skills.
• Strong sense of customer service.
• Strong attention to detail.
• Basic math skills and strong basic computer skills.
• Ability to multi-task.

Physical Requirements

• Sedentary work involving sitting/standing for long periods of time.
• Occasional bending, squatting, kneeling, stooping.
• Good finger dexterity and feeling; frequent repetitive motions.
• Talking, hearing, and visual acuity.
• Frequent lifting (up to 25 pounds of paper supplies or minor office equipment).
• Noise level consistent with a regular office environment.

Working Conditions

Normal office environment.

F&M Bank is proud to be an Equal Opportunity Employer, including veterans and individuals with disabilities or any other protected status under federal, state, or local law.