Teller I

About the role

Calling all customer service enthusiasts with a passion for providing exceptional personal service! Join CPM Federal Credit Union as a Teller and make a meaningful impact by delivering top-notch service to our valued members. This opportunity is perfect for aspiring banking professionals who are eager to gain invaluable experience and set the stage for a rewarding career. Take the leap today and embark on an exciting journey in the credit union industry!

Responsibilities

• Deliver exceptional member service, ensuring their needs are met with utmost care.
• Perform basic teller transactions accurately and efficiently, such as accepting deposits, verifying cash and endorsements, cashing checks, and issuing official checks.
• Resolve member issues and concerns promptly and professionally, or direct them to the right staff for resolution, ensuring their satisfaction and providing high-quality service.
• Listen attentively to members, identify their financial requirements, and recommend suitable Credit Union products and services to support team sales objectives.

Qualifications

• Preferred prior teller or customer service experience.
• Strong attention to detail and precision in financial transactions.
• Excellent interpersonal and communication skills for professional member service.
• Sales-oriented mindset, recognizing member needs and making suitable recommendations.
• Familiarity with banking policies, procedures, and compliance.
• Flexibility in working hours and adapting to changing staffing needs.
• High school diploma or equivalent.

Pay

The minimum starting pay for this role is $17.00 per hour. At CPM Federal Credit Union, we consider experience, skills, and internal equity when determining final compensation.

Schedule

Candidates must be available Monday - Thursday 8 am - 5 pm, and Fridays 8 am - 6 pm.

Benefits

• Competitive monthly incentive plan.
• Employee discounts.
• 401(k) match.
• Educational assistance.
• Ongoing professional development.
• Wellness programs.