Jobs · Customer Service · Rhode Island

Teller I.

Coastal1 Credit Union · Cranston, RI · 6 days ago
Customer ServiceFull-time

Job Responsibilities

  • Provide excellent member service from start to finish with each member.
  • Process all member transactions accurately and promptly; these include withdrawals, deposits, check cashing, loan payments, cashier’s checks, money orders and inquiries. Perform transactions discreetly and confidentially.
  • Follows established processes and guidelines in daily activities to do what is right for members and Coastal1 Credit Union, adhering to all applicable policies, laws, and regulations. Completes assigned compliance training within required time frames.
  • Assists members with general account questions within the scope of their role from start to finish. Knows when to refer members to the appropriate team member for additional more in-depth services.
  • Prioritizes learning about products and services and navigate internal portals to find answers in an efficient manner.
  • Perform other duties as required.

Requirements

  • A high school diploma or equivalent
  • Prior cash handling experience
  • Previous customer service experience preferred

Benefits

  • Competitive pay
  • Great benefits including medical, dental and vision for you and your dependents
  • Paid time off to promote work/life balance
  • On-site fitness center
  • 401(k) with a company match
  • Employee homebuyer assistance
  • Plus, much more!

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