Teller I

Essential Functions & Responsibilities

• Assists members, guest members and potential members with their account inquiries, performs cash and non-cash transactions and account maintenance while actively listening to and inquiring about members needs with the objective of providing the ultimate member experience and value-added solutions.
• Solves member inquires with a focus on our Brand Promise while utilizing and adhering to company policies.
• Researches and explores potential solutions to provide alternatives for members.
• Follows escalation processes to direct members to appropriate team member as needed.
• Balances cash, checks and conducts daily transactions with minimal errors.
• Maintains knowledge of all credit union products, services, and promotions.
• Contributes to efficient Credit Union operations by performing other job-related duties as assigned.

Qualifications

• Experience: One month to twelve months of similar or related experience.
• Education: A high school education or GED.

Physical Requirements

• Regularly sits and/or remains in a stationary position.
• Uses hands to finger, handle, operate, input or feel.
• Reaches with hands and arms in any direction.
• Talks, communicates, converses, exchanges information and hears.
• Balances, kneels, walks and stands, occasionally moving and traversing.
• Frequently uses a computer and/or phone.
• May involve repetitive motions, making substantial movements of the wrists, hands, and/or fingers.
• Ability to wear personal protective gear correctly.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The worker is subject to inside environmental conditions: protection from weather conditions but not necessarily from temperature changes and/or seasonal brightness through windows.
• This position may involve periodic stressful conditions.
• The Credit Unions business days are Monday through Saturday between the hours of 8:00 a.m. to 6:30 p.m.; however, this position may occasionally require an adjusted work schedule, overtime, and to include evening/weekend hours.
• The noise level in the work environment is usually moderate.

Pay

The pay for this position is $18.67 an hour.

Schedule

The Credit Unions business days are Monday through Saturday between the hours of 8:00 a.m. to 6:30 p.m.; however, this position may occasionally require an adjusted work schedule, overtime, and to include evening/weekend hours.

Benefits

N/A

Skills

N/A

Benefits

N/A