Teller - Gig Harbor

About the role

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities.

Pay

The Target Pay Range for this position is $21.65–$24.23 hourly. The full Pay Range is $21.65–$28.65 hourly. Offers are made within the target range, taking into account experience, skills, and alignment with internal team compensation. Starting pay typically does not exceed the range midpoint.

Benefits

• 401(k) Company Match (up to 3%)
• 4% annual contribution to your 401(k) by BECU
• Medical, Dental and Vision (family contributions available)
• PTO Program + Exchange Program
• Tuition Reimbursement Program
• BECU Cares volunteer time off + donation match

Responsibilities

• Deliver Exceptional Service: Provide prompt, professional service while helping members with transactions, account needs, questions, and solutions.
• Build Member Relationships: Identify member needs and connect them with products, services, and digital banking solutions that support their financial goals while contributing to relationship-building and service goals.
• Process Transactions Accurately: Handle deposits, withdrawals, check cashing, and other transactions while following compliance, security, and operational standards.
• Support Team Success: Collaborate with teammates to support financial center operations, share knowledge, contribute to continuous improvement efforts, and help create an outstanding member experience.

What You'll Gain

• The opportunity to make a meaningful impact on members' financial well-being.
• Experience across member service, financial transactions, and relationship building.
• Ongoing training, coaching, and career development opportunities.
• A collaborative culture focused on growth, teamwork, and continuous improvement.

Schedule

Training: First 5 weeks, Monday–Friday, paid training between approximately 9:00 AM – 6:00 PM at the Tukwila Financial Center.

Post-Training Schedule: Monday–Friday shifts between 7:45 AM – 6:30 PM. Up to 3 rotational Saturdays per month: 8:45 AM – 1:30 PM.

Location & Commitment: Position is based in Gig Harbor. Training requires commuting to the Tukwila Financial Center. All Retail new hires are expected to remain in this role and schedule for a minimum of one year before pursuing other opportunities within BECU.

Qualifications

Minimum Qualifications:

• High School Diploma or associated Certification (GED).
• 1 year of customer service or relevant experience.

Desired Qualifications:

• Teller or cash handling experience.
• Spanish language fluency highly desirable.
• Strong attention to detail and accuracy in handling transactions.
• Experience in promoting and selling financial products or services.
• Knowledge of regulatory requirements related to financial transactions.
• Successful completion of in-house teller training program.
• Proficient math skills, with the ability to process account transactions accurately.
• Ability to multitask.
• Good verbal and written communication skills.
• Good interpersonal skills to ensure professional handling of member concerns.
• Ability to work independently and as a team member, using discretion and sound judgment.
• Willingness to work additional hours as necessary to accomplish objectives and goals.