Teller (Full-Time), Warrenton

About the role

Oak View National Bank is seeking a friendly, dependable team player with cash-handling or related business experience who delivers exceptional customer service, maintains confidentiality and accuracy, and thrives in a collaborative banking environment.

Responsibilities

• Serves customers at a teller counter or desk, processing a variety of transactions using judgment within narrow limits regarding validity of transactions presented. Refers questionable transactions to the Branch Manager, Assistant Branch Manager, or Head Teller.
• Receives commercial and individual checking deposits, verifies cash and endorsements, enters computer data and issues receipts.
• Accepts checks for cashing and paying, verifies endorsement, validity, and available funds, enters computer data, and presents payment. Refers to Branch Manager on large or unusual transactions.
• Receives savings and club deposits; pays withdrawals after verifying balance and signatures.
• Receives mortgage, installment loan, or any other loan payments, checking the date due and assessing late charges when applicable. Refers to Loan Processor as needed.
• Complies with provisions of the Bank Secrecy Act. Completes Currency Transaction Report on large cash transactions, and reports same to the Branch Manager. Maintains log on all cash transactions of $3,000 or more.
• Greets and assists or refers customers, in person or by phone, with any requested services, problems or concerns, in an efficient and courteous manner.
• Under dual control, lists night drop deposits daily; then processes all transactions.
• Scans and processes all teller transactions throughout the day as able, and at end of shift; counts coin, and reconciles all totals to system and cash handler totals at end of day. Researches any discrepancies as required.
• Strives to steadily increase knowledge of all bank products and services through reading, discussion, training tools, personal use, demonstration, on-the-job training, and self-motivated inquiry.
• Performs any other duties that may be assigned by the Branch Manager or other managers; assists co-workers as needed in the spirit of team work.

Requirements

• High school diploma or equivalent, plus some business, accounting, and/or cash-handling experience.
• Honesty, integrity, confidentiality, and ability to meet and deal with the public in sales and problem-solving situations.
• Effective keyboard, computer, calculator, and communication skills.
• Good filing procedures and some exposure to balancing accounts/transactions and handling money.
• Must always know the customer, or receive and document acceptable current forms of ID, before disbursing funds or disclosing account information.
• Willingness, helpfulness, cheerfulness—all the attributes of a good team player.
• Must be available to work up to 40 hours per week during the Bank's operating hours: Monday through Thursday (8:15 a.m. to 5:15 p.m.), Friday (8:15 a.m. to 6:15 p.m.), and Saturday (8:45 a.m. to 12:15 p.m.). Schedules are generally set monthly; however, flexibility is preferred to accommodate staffing and business needs.

Physical/Mental requirements

• May be required to lift/carry up to 25 pounds of coin, computer paper, etc.
• May be required to stand, or sit, for extended periods of time.
• Must have visual acuity for continuous review of documents, currency, cash items, computer screen, reports, etc.
• Must have manual dexterity for keyboarding, calculating, and cash handling.
• Must remain calm and pleasant in all contact with customers and co-workers, in person or by phone.
• Must be able to concentrate and pay attention to detail for extended periods of time.
• Must possess good mathematical reasoning.

Pay

$17.00 to $19.00 hourly. $17 hourly rate listed is a starting rate and may be higher depending on experience and qualifications.