Teller (Full Time) - Beeville

External Applicants: Apply through Prosperity Bank's Career Center at https://www.prosperitybankusa.com/Careers. Internal Applicants: Apply through the internal Talent - Career Center in ADP.

About the role

Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service.

Responsibilities

• Assume responsibility for the efficient, effective, and accurate performance of Teller functions.
• Represent the bank in a courteous and professional manner.
• Receive and process deposits and loan payments.
• Cash checks and other negotiable instruments for clients; examine documents for endorsements and negotiability.
• Process transfers between accounts, traveler’s checks, official checks, and money orders.
• Process credit card cash advances.
• Verify and balance cash daily; detect and resolve discrepancies promptly.
• Offer other Bank products to meet customer needs and strengthen relationships.
• Maintain a proof-error rate of no more than one within a 30-day period.
• Follow Teller procedures consistently and adhere to compliance requirements.
• Ensure client requests and inquiries are promptly resolved; maintain privacy of customer information.
• Operate online teller terminal and ensure the Bank’s quality reputation is maintained and projected.
• Establish and maintain effective coordination and working relationships with area personnel and management.
• Assist with training or orientation as needed; keep supervisor informed of area activities and any problems or concerns.
• Complete required reports and records accurately and promptly; attend meetings and training classes.
• Perform night drop functions and related clerical duties as assigned.
• Ensure work areas are clean, secure, and well maintained; cross-sell Bank products and services.

Performance Measurements

• Teller functions are performed efficiently, effectively, and accurately in accordance with established policies, standards, and security procedures.
• Cash is balanced and discrepancies promptly resolved; balancing record meets established standards.
• Good business relations exist with clients; client problems and inquiries are courteously and promptly resolved.
• Good working relationships and coordination exist with area personnel and management; assistance is provided as needed.
• Supervisors are appropriately informed of area activities; required reports and records are accurate, complete, and timely.
• Consistently develop new client relationships and strengthen existing ones by identifying opportunities to sell Bank products and services.
• The Bank’s professional reputation is maintained and conveyed.

Requirements

• High school graduate or equivalent.
• At least one year of related experience or cash handling required; previous Teller experience preferred.
• Understanding of Bank operations preferred.
• Good communication, math, and typing skills.
• Professional appearance, dress, and attitude.
• Ability to operate related computer applications and business equipment (e.g., adding machine, typewriter, copy machine, coin/money counting machines, telephone).

Proficiencies

• Mentor Program DNA Standard/UX
• All required training and webinars in 90-day plan
• CTR/MIL understanding
• IVIEW Product Knowledge
• ATM Balancing
• WITS/Wires – minimum domestic
• Risk Management Skill
• Dual Control Experience

Physical Activities and Requirements

• Talking: Frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
• Hearing: Able to hear average or normal conversations and receive ordinary information.
• Finger Dexterity: Using primarily just the fingers to make small movements such as typing or picking up small objects.
• Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
• Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or operate machinery.
• Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 to 25 lbs. of force occasionally.
• No hazardous or significantly unpleasant conditions (e.g., typical office environment).

Mental Activities and Requirements

• Reasoning Ability: Apply common sense understanding to carry out detailed but uninvolved instructions and deal with problems involving a few variables.
• Mathematics Ability: Perform basic math skills, use decimals to compute ratios, percentages, and draw and interpret graphs.
• Language Ability: Use passive vocabulary of 5,000-6,000 words; read at a slow rate; define unfamiliar words using dictionaries. Write complex sentences with proper punctuation and use adjectives/adverbs. Communicate in complex sentences using normal word order with present and past tenses and good vocabulary.

Schedule

• Monday - Friday: 7:30 AM - 6:30 PM
• Saturday: 8:45 AM - 1:15 PM
• 40 hours per week