Teller (Full-time)

Essential Functions

• Organizes and balances cash drawer daily and adheres to cash management guidelines.
• Listens effectively to customers’ requests and promptly takes the necessary action to assist them.
• Recognizes opportunities to assist customers to meet their financial goals by making effective cross-sales and referrals.
• Accurately processes transactions via Branch Capture: scanning, keying exceptions and balancing and uploads batch files to core processor and the Federal Reserve.
• Escalates issues immediately and takes necessary steps to prevent and/or minimize loss to the bank.
• Protects the Bank and its customers by maintaining a high level of security awareness.
• Follows all department policies and procedures to meet Bank, compliance, and regulatory requirements.
• Follows and performs Safety and Soundness expectations when opening or closing the bank.

Physical Demands

• Must be able to lift up to 25 pounds at times.
• May need to stand for long periods of time.

Work Environment

• This job operates in a professional office environment.
• This role routinely uses standard office equipment such as computers and phones.

Position Type/Expected Hours of Work

• This is a full-time non-exempt position.
• Days and hours of work are Monday through Friday, 7:30 a.m. to 6:00 p.m., Saturday 7:30 a.m. to 1:00 p.m.
• Travel between branches may be required a few times a month. No travel off site.

Required Education And Experience

• Minimum 1 year of cash handling and customer service experience required.
• High School education or equivalent.
• Ability to perform calculations.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Delivers excellent customer service.
• Effective verbal and written communication skills.
• Strong attention to detail.
• Strong desire to cross-sell products and services.
• Proven track record of success working in a team environment.
• Ability to work a flexible schedule including evening and weekends.
• Ability to work and multi-task in a fast-paced environment.
• Models positive and supportive behavior.
• Professional demeanor.

Preferred Education And Experience

• 1 year of bank teller experience preferred.