Teller FT

Job Summary

About the role

Kleberg Bank, N.A. seeks a Teller who embodies excellence in customer service, integrity, and a passion for service. The Teller is responsible for all customer service, sales, and relationship management duties.

Responsibilities

• Demonstrate ability to learn teller functions as described in policies, procedures and performance standards.
• Verify amounts and examine checks for proper endorsement and signature.
• Balance cash drawer at the end of the shift and compare to computer-generated totals.
• Report all discrepancies to the supervisor.
• Learn security and vault procedures.
• Service customers by processing transactions quickly with minimal errors.
• Verify all transactions, place holds when appropriate, and work cash drawer through completion of shift.
• Assess appropriate fees for services like money orders, cashier's checks, and coin processing.
• Maintain a basic knowledge of Kleberg Bank products, services, and policies.
• Offer excellent service, greet customers, and build rapport.
• Identify and match customer product needs with Kleberg Bank products and services.
• Perform security functions as outlined in Center Opening and Closing Procedures.
• Resolve customer complaints, problems, or issues independently.
• Work in a team setting and participate in meetings, bank functions, and community involvement.

Requirements

• High School Diploma and minimum of 1 years related experience in banking or related industry.
• Competent and knowledgeable in branch operations policies and procedures.

Qualifications

• College degree preferred.
• 5-7 years management experience in Banking or related industry.

Skills

• Customer service skills
• Financial product knowledge
• Security procedures
• Problem-solving abilities
• Teamwork

Benefits

N/A

Pay

N/A

Schedule

N/A

Equal Opportunity Employer

Kleberg Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status of protected veteran, among other things or status as a qualified individual with a disability.