Teller FT
Employment Type: Full-Time, On-site
Pay
$16.06–$19.27 per hour with an incentive opportunity based on individual performance. Advia offers a bilingual premium for this role; proficiency testing is required, with a specific need for Spanish language proficiency.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Life insurance and disability coverage
- Generous paid time off (PTO), paid holidays, and paid parental leave* (*available after one year of service)
- Free telemedicine
- Employee Assistance Program (EAP)
- Wellness initiatives
- Paid Community Action Volunteer Hours
- Tuition reimbursement (available after one year of service)
- Learning and development programs
About the role
You will provide outstanding service and build impactful, lasting relationships with our members and your fellow Advians. You’ll answer members’ questions, service their accounts, and use your natural curiosity to actively listen and uncover needs, recommending products and services that best benefit their individual financial needs. As the face of Advia, you’ll maintain the highest level of service with accuracy, confidentiality, and efficiency, matching Advia products and services as solutions to fit members’ needs.
About Advia
Advia is a fast-growing Credit Union in the top 3% of credit unions in the United States, serving over 200,000 members with assets over $3 billion. Deeply rooted in the communities we serve, we have a passion for placing our members’ needs above all else. Our culture is described as “work hard, play hard.”
Why join Advia
As a team member, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer.
Responsibilities
- Provide outstanding member service and build lasting relationships
- Answer member questions and service accounts
- Actively listen to uncover member needs and recommend suitable products and services
- Maintain accuracy, confidentiality, and efficiency in all interactions
- Match Advia products and services to best fit individual member needs
Requirements
- Genuine care for people, acting with integrity and keeping people at the core
- Willingness to learn and appreciation for coaching to foster professional growth
- Empowerment to find ways to say “Yes” to members
- Strong communication skills
- Cash handling and customer service experience strongly preferred (training available)
- Team-centered mentality