Teller - Floater

About the Role

As a Teller - Floater at Frost, you are the director of first impressions, setting the standard for what it means to bank with us. You’ll provide exceptional customer service, perform daily credit and debit transactions, and build relationships with our customers while upholding our values of trust, integrity, and kindness.

Responsibilities

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
• Perform daily credit and debit transactions in compliance with established bank policies and procedures
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
• Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
• Manage risk while actively practicing loss prevention
• Utilize critical-thinking skills and maintain a thirst for knowledge, accuracy, and efficiency
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Requirements

• Required Availability: Monday–Friday, 7:00 am–6:30 pm with Saturdays, 8:30 am–1:30 pm

Qualifications

• Excellent written and verbal communication skills
• Next-level customer service skills
• Proficiency in Microsoft applications
• Cash-handling experience preferred

Benefits

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program

Since 1868, Frost has dedicated its expertise to providing exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and a leader in banking customer satisfaction.