Teller Float
Flagstar Bank · Asheville, North Carolina, United States · 1 mo ago
Finance$17–$24.23/hrFull-time
Job Responsibilities
- Greet and service clients in a friendly and courteous manner.
- Answer phones.
- Provide account information, answer client questions and direct clients appropriately for further assistance as needed.
- Process client transactions, including but not limited to, cash and check deposits, withdrawals, check cashing, loan payments, issue official checks and money orders, transfers, general ledger entries, completion of CTRs, etc., accurately and efficiently.
- Maintain an adequate cash supply at all times: buying from & selling to the vault as needed ensuring established drawer limits are not exceeded.
- Balance cash on hand, transactions processed and negotiable items daily and ensure that totals prove to the figures on record in the computer.
- May assist with retrieval and processing of ATM deposits and ATM Settlement.
- May assist with retrieval and processing of deposits made to Night Depository.
- May sell and purchase foreign currency.
- Complete ongoing training as required.
Additional Accountabilities
- Provides support for the Private Client Groups as needed.
Job Requirements
- Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
- Minimum 1 year previous teller experience (required).
- Good mathematical aptitude to facilitate daily balancing.
- Strong interpersonal skills.
- Able to enter numerical data on computer with speed and accuracy.
- Able to respond promptly to client needs, follow through & resolve issues in a pleasant & helpful manner.
- Customer service oriented.
- Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
- Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
- Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.