Teller Float

About the role

Primary responsibility for teller transactions and supporting service and sales activities. The essential functions are noted below; however, at Camden National responsibilities may evolve over time given organization, technological and/or staffing changes.

Responsibilities

• Display working knowledge of bank application software by utilizing computer systems to obtain customer information, account balances, account transactions, etc.
• Function as a primary contact with the public, serving customers in a cordial manner and fostering a positive customer experience with each interaction.
• Process a variety of transactions using judgment regarding the validity of transactions presented.
• Accept deposits, verify cash and endorsements, issue receipts, process withdrawals and cash checks within established guidelines.
• Maintain a satisfactory proving record.
• Responds to general customer inquiries and has the ability to assist customers with consumer and business products.
• Adheres to Teller policies and procedures.
• Answers incoming calls and responds as appropriate to serve the needs of the caller.
• Demonstrates knowledge of teller processing which includes transaction processing, maintenance of equipment, cash handling, and beginning and end of day procedures.
• Demonstrates a general understanding of Vault procedures.
• Participates in the sales and service activities through support and referrals.
• Delivers the best banking experience to customers.
• Demonstrates a strong knowledge of bank products and services.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Knowledge of Database software and Internet software.
• Knowledge of debits and credits.
• Working knowledge of the Vertex Teller, Jack Henry Experience, CRM, Outlook, Jabber, and Cisco telephone systems and maintain a satisfactory proving record.
• Experience with customer relations.
• Willingness to learn and speak with customers about products and services and to learn referral skills.
• Excellent communication skills.
• Detail oriented, with patience for performing repetitive tasks.
• Skillful and accurate operation of a ten-key adding machine.
• Demonstrated accuracy in numeric data processing.

Skills

• Computer Skills: Knowledge of Database software and Internet software.
• Customer Relations: Experience with customer relations.
• Communication Skills: Excellent communication skills.
• Technical Skills: Working knowledge of the Vertex Teller, Jack Henry Experience, CRM, Outlook, Jabber, and Cisco telephone systems.

Benefits

• Robust medical, dental, and vision insurance packages.
• Generous time off, including paid federal holidays and paid day off for your birthday.
• 401(k) retirement savings plan.
• Tuition reimbursement, professional development, and career growth opportunities.
• Employee assistance program.
• Comprehensive wellness program.

Pay

Compensation is competitive and commensurate with experience.

Schedule

The schedule is flexible and may vary based on the needs of the bank.