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Jobs · Finance · Florida

Teller/Customer Service - Melbourne Branch

Space Coast Credit Union · Melbourne, FL · 3 wk ago
On-siteFinance$17.91–$18.97/hrFull-time

About the role

As a Member Service Specialist (Teller/Customer Service) in our Melbourne Branch, you will assist members with various financial transactions and provide tailored recommendations for SCCU products.

Responsibilities

  • Demonstrate effective sales and service skills by meeting established goals.
  • Consult with members regarding SCCU products and services and recommend additional offerings to meet member needs.
  • Serve as floor manager to assess walk-in member's needs, direct them to the appropriate information source, and minimize waiting time.
  • Perform all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments.
  • Manage and maintain existing deposit and loan accounts, assist with transactions, and exceed member expectations.
  • Maintain proficiency with computer terminals and online systems, including general ledger fee and transaction codes, to ensure accurate work.

Requirements

  • 6+ months of customer service and/or cash handling experience preferred.
  • A High School Diploma or equivalency required.

Compensation

Starting Salary: $17.91 - $18.97/hour
Bonus Opportunity: Eligible for ONE SCCU Annual Bonus.

Benefits

  • Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
  • Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
  • Education Support: Tuition reimbursement after one year of service.
  • Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
  • Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!

Schedule

Full Time during Branch hours of operation: Monday - Friday 7:45am - 6:15pm. Saturdays, Alternating on Rotation, 8:45am – 1:15pm.

About SCCU

Since 1951, Space Coast Credit Union (SCCU) has been committed to serving our community and managing over $9 billion in assets. We are the third-largest credit union in Florida and have grown to over 685,000 members across 67 branches. SCCU is a not-for-profit financial institution that returns profits to its members through better rates, lower fees, and enhanced services. We prioritize local decision-making and exceptional service to support the financial well-being of our members. As we expand into Orange County, we seek talented professionals to join our team and contribute to our mission of delivering innovative financial solutions and outstanding service.

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