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Jobs · Finance · Florida

Teller/Customer Service - Boca Raton Branch

Space Coast Credit Union · Boca Raton, FL · 4 wk ago
On-siteFinance$17.91–$18.97/hrFull-time

About the role

Space Coast Credit Union (SCCU) is a not-for-profit organization founded in 1951, serving over 685,000 members and managing $9 billion in assets. With 67 branches across Florida's east coast, SCCU aims to support the financial well-being of its members and empower them through innovative financial solutions and exceptional service.

Responsibilities

  • Consistently demonstrates effective sales and service skills by meeting established goals.
  • Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs.
  • Periodically serves as floor manager to assess walk-in member’s needs, direct them to the appropriate information source, and minimize member waiting time.
  • Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.
  • Balances cash, monetary instruments, and daily work accurately to ensure member account integrity.
  • Services existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed their expectations.
  • Masters and effectively utilizes the computer terminal and online system, and all required commands, including general ledger fee and transaction codes, to produce error-free work.

Requirements

  • 6+ months of customer service and/or cash handling experience preferred.
  • High School Diploma or equivalency.

Compensation

Starting Salary: $17.91 - $18.97/hour
Bonus Opportunity: Eligible for ONE SCCU Annual Bonus.

Benefits

  • Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
  • Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
  • Education Support: Tuition reimbursement after one year of service.
  • Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
  • Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!

Schedule

Full Time during Branch hours of operation: Monday - Friday 8:30am- 5:30 pm. Saturdays, Alternating on Rotation, 8:30am – 1:30 pm.

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