Jobs · Finance · Nebraska

Teller Bilingual 24th and L

Wells Fargo · Omaha, NE · 2 days ago
FinanceFull-time

At Wells Fargo, we're more than a financial services leader—we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe a meaningful career offers more than just a job; it provides the elements to help you thrive, both in and out of work. Living the Well Life means robust benefits, competitive compensation, and programs designed to support work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Wells Fargo has been recognized as a top workplace, ranking in the top five on the 2026 LinkedIn Top Companies list for career growth in the U.S.

About This Role

Wells Fargo is seeking a Teller to join our National Branch Network. In this front-line, customer-focused role, you will support customers' everyday banking needs through in-branch interactions, completing transactions accurately while delivering a welcoming and reliable experience. As a primary point of contact, you will represent the branch with strong service, attention to detail, and genuine care. You will build foundational banking skills, learn about customers' needs, and introduce them to helpful products, services, and digital tools. By identifying opportunities to support customers, you will connect them to the right banker for more detailed conversations. You will collaborate with branch teammates to ensure smooth daily operations and a consistent, high-quality customer experience. This role offers meaningful exposure to retail banking and serves as an excellent starting point for long-term growth and career mobility, supported by Wells Fargo's training, coaching, and team-based culture.

Responsibilities

  • Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care.
  • Process routine service transactions (such as deposits, withdrawals, payments, and check cashing) with accuracy and attention to detail.
  • Welcome customers, understand their needs, and guide them to efficient ways to bank, including digital tools, self-service options, or the appropriate team member.
  • Build relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.
  • Use strong communication and active listening skills to clarify needs and provide clear, simple solutions or next steps.
  • Collaborate with branch teammates to deliver strong operations and service, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution.

Requirements

  • 6+ months of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.
  • Bilingual speaking and listening proficiency in Spanish and English.

Skills

  • Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
  • Strong verbal communication and active listening skills, with the ability to understand needs, ask effective questions, and clearly explain solutions.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Proven cash-handling experience.
  • Demonstrated ability to quickly build accuracy, confidence, and consistency in customer transactions.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools to improve convenience.
  • Strong collaboration and relationship-building skills, with the ability to work effectively with branch teammates to deliver a consistent customer experience.
  • Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Schedule

This role requires a schedule that includes Saturdays.

Posting Location: 4650 S 24th St, Omaha, NE 68107. This position is not eligible for Visa sponsorship and requires passing a required language assessment.

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