Teller - Bench
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We need to extract content. Given posting: location, training location, starting pay description, purpose, essential functions, performance measurements, qualifications. We need sections: About the role (maybe purpose), Responsibilities (essential functions), Requirements (maybe education/experience?), Qualifications (maybe education/certification?), Skills (skills/abilities), Benefits (none), Pay (starting pay description), Schedule (none? maybe mention extended hours, holidays, Saturdays). We need to include only sections with real specific content. Let's parse: Location info: "Location: Mid Town Medical Plaza, 2004 Hayes Street Suite 120, Nashville, Tennessee Training will be held in Clarksville, TN". This is metadata; we can fold into short
maybe. Starting pay: "Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, geographic location, market demands and internal equity." That's pay info. Performance measurements: not needed as separate section maybe part of responsibilities? But we could include under Responsibilities? Probably not needed. Qualifications: "Education/Certification: High school graduate or equivalent. Required Knowledge: Basic understanding of Credit Union operations. Fluency in both English and Spanish (verbal and written) preferred. Experience Required: At least six months experience in cash handling, customer service, or retail sales." Skills/Abilities: list of abilities. We need sections: About the role (POSITION PURPOSE). Responsibilities (ESSENTIAL FUNCTIONS AND BASIC DUTIES). Requirements (maybe Education/Certification and Experience Required). Qualifications (maybe same as Requirements? But we need differentiate: maybe Qualifications includes Education/Certification and Required Knowledge? Actually they have Education/Certification, Required Knowledge, Experience Required. Then Skills/Abilities separate. So we could put Qualifications for Education/Certification and Required Knowledge and Experience Required. Skills for Skills/Abilities. Benefits: none specific, so omit. Pay: include as above. Schedule: mention "Works at any Credit Union location required which may include extended hours, holidays, and Saturdays." That's schedule info. Thus we have sections: About the role, Responsibilities, Qualifications, Skills, Pay, Schedule. We need to use
for each heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title. No markdown.
We need to preserve all substantive information; do not invent or summarize away detail. Must not omit details.
We need to include location and training location maybe in a short
before sections? The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So location and training location is minor metadata; we can put in a
at top.
We must remove boilerplate: EEO, visa sponsorship note, etc. Also remove "Special Note: Fortera Federal Credit Union is an Equal Opportunity/Affirmative Action employer..." and "Please be advised, visa sponsorship is not available for this position." Also remove performance measurements? It's substantive but maybe we can incorporate into Responsibilities? But it's separate section "PERFORMANCE MEASUREMENTS". Could be considered part of Responsibilities? But we already have Responsibilities covering essential functions. Performance measurements are metrics for evaluation; could be considered part of Responsibilities? Might be considered separate but we don't have a heading for Performance Measurements in allowed headings list. The allowed headings are only those listed; we cannot create other headings. So we must either drop it or incorporate into existing sections if relevant. The instruction: "Prefer a few substantive sections over many thin ones." So we could incorporate performance measurements into Responsibilities or maybe About the role? Probably Responsibilities as they describe how performance is measured. But we must preserve all substantive information; we can include that info within the Responsibilities section as prose or list.
We must not invent or summarize away detail; we can rephrase but must keep meaning. We'll include the performance measurement statements as part of Responsibilities
or
.
Similarly, "Assumes responsibility for related duties as required or assigned." etc.
We need to ensure we don't omit any substantive detail from essential functions list. That list is long; we need to preserve all items. We'll convert each sentence into - maybe.
Let's extract essential functions bullet points:
- Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
- Represents the Credit Union in a courteous and professional manner in line with the Fortera brand and service standards.
- Accurately process routine transactions including but not limited to cashing checks, depositing cash and checks, cash and check withdrawals, credit card cash advances, loan payments, check orders, and transfers.
- Receives checks for proper endorsement and negotiability by following credit union check acceptance guidelines.
- Sells money orders, gift cards, and cashiers’ checks.
- Redeems savings bonds, process wire transfers, and stop payments.
- Maintains knowledge of credit union products and services and educates members on products and services that will benefit the member including remote services such as mobile and online banking, ATMs, and shared branching.
- Processes all transactions efficiently and accurately to maintain a balanced a balanced cash drawer by following proper balancing procedures.
- Assumes responsibility for establishing and maintaining effective, professional business relations with members.
- Ensures that members' requests and questions are promptly resolved.
- Accurately completes account maintenance requests such as contact information changes.
- Ensures that all members are informed of Credit Union product and services, types of available accounts, interest and dividend rates, and other related services and information.
- Maintains privacy of member account information at all times.
- Ensures that the Credit Union's quality reputation is maintained and projected.
- Assumes responsibility for establishing and maintaining effective coordination and working relationships with team members and with management.
- Actively works with branch team to provide members an excellent service experience.
- Openly communicates with branch management team any significant problems or concerns.
- Completes required reports and records accurately and promptly.
- Attends and participates in all meetings, trainings and committees as required.
- Participates in community and civic programs to promote awareness of the Credit Union in the community.
- Assumes responsibility for related duties as required or assigned.
- Performs drive-up teller and night drop functions as assigned.
- Refers cross-sell opportunities for Credit Union products and services to Member Advisors – i.e., loans, new accounts, etc.
- Satisfactorily completes all required compliance training and complies with all regulations which apply within the scope of the position to include OFAC, Bank Secrecy Act/Anti-Money Laundering Act and USA Patriot compliance.
- Ensures that work area is clean, secure, and well maintained.
- Performs other duties as assigned by management.
- Works at any Credit Union location required which may include extended hours, holidays, and Saturdays.
Note: The last bullet about extended hours etc is also schedule info; we might move that to Schedule section.
Also "Works at any Credit Union location required which may include extended hours, holidays, and Saturdays." appears in essential functions; we can keep it there but also schedule section may duplicate. Better to keep schedule separate with that sentence.
We need to avoid duplication. We'll keep schedule section with that sentence; we can remove it from essential functions list to avoid duplication. But we must preserve all substantive information; if we remove it from essential functions, we still have it in schedule section, so it's preserved.
Now Performance Measurements: list:
- Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
- Monies are balanced, and any discrepancies promptly resolved.
- A balancing record that meets established standards is maintained.
- Good business relations exist with members.
- Members' problems or questions are courteously and promptly resolved.
- Good working relationships and coordination exist with team members and with management.
- Assistance is provided to Member Advisors and other staff as needed.
- Fortera Core Values are satisfactorily demonstrated.
We can incorporate these into Responsibilities as a separate
maybe under a subheading? But we only have headings; we could add a
after the essential functions list that includes these measurements as prose. Or we could add another
under same Responsibilities heading? The instruction: Use - for any list of duties/requirements/benefits. So we can have multiple lists under same heading.
Thus under Responsibilities heading we can have two
: one for essential functions, one for performance measurements.
Now About the role: POSITION PURPOSE paragraph: "Responsible for consistently providing all members with an exceptional experience while efficiently processing a variety of member services, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances. Actively engage with members and introduce members to products and services that will help them achieve their financial goals."
We'll put that as .
Now Qualifications: Education/Certification, Required Knowledge, Experience Required. We'll make a
list.
Education/Certification: High school graduate or equivalent.
Required Knowledge: Basic understanding of Credit Union operations.
Fluency in both English and Spanish (verbal and written) preferred.
Experience Required: At least six months experience in cash handling, customer service, or retail sales.
We could separate into items.
Now Skills: list of abilities:
- Able to accurately assess the cultural environment, exhibiting emotional intelligence and appropriate sensitivity
- Good interpersonal and oral communication skills.
- Professional appearance, dress, and attitude.
- Ability to work in a cooperative manner with others.
- Good math skills and excellent attention to detail.
- Ability to operate PC, related software, and standard business equipment.
- Ability to work independently, or as part of a team, and handle multiple tasks in a fast-paced environment.
- Ability to work well under pressure while always maintaining a professional image of the Credit Union.
- Regular and predictable attendance.
We'll make .
Pay: Starting pay description as .
Schedule: "Works at any Credit Union location required which may include extended hours, holidays, and Saturdays." as
.
Location metadata: we can put a short
at top: "Location: Mid Town Medical Plaza, 2004 Hayes Street Suite 120, Nashville, Tennessee. Training will be held in Clarksville, TN."
Now ensure we don't include boilerplate: EEO, visa sponsorship, etc.
Now output HTML fragment.
Let's craft.
We'll start with
for location.
Then
About the role
...
Then Responsibilities
- ... essential functions items ...
then another - ... performance measurements ...
Then Qualifications
- ...
Then Skills
- ...
Then Pay
...
Then Schedule
...
Make sure to close tags.
Now need to ensure we didn't miss any substantive info from essential functions: we included all except the schedule line. Also we included compliance training etc. Good.
Check for any other info: "Assumes responsibility for establishing and maintaining effective, professional business relations with members." included. "Ensures that members' requests and questions are promptly resolved." included. "Accurately completes account maintenance requests such as contact information changes." included. "Ensures that all members are informed of Credit Union product and services, types of available accounts, interest and dividend rates, and other related services and information." included. "Maintains
for prose. We must not repeat job title. No markdown. We need to preserve all substantive information; do not invent or summarize away detail. Must not omit details. We need to include location and training location maybe in a short
before sections? The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So location and training location is minor metadata; we can put in a
at top. We must remove boilerplate: EEO, visa sponsorship note, etc. Also remove "Special Note: Fortera Federal Credit Union is an Equal Opportunity/Affirmative Action employer..." and "Please be advised, visa sponsorship is not available for this position." Also remove performance measurements? It's substantive but maybe we can incorporate into Responsibilities? But it's separate section "PERFORMANCE MEASUREMENTS". Could be considered part of Responsibilities? But we already have Responsibilities covering essential functions. Performance measurements are metrics for evaluation; could be considered part of Responsibilities? Might be considered separate but we don't have a heading for Performance Measurements in allowed headings list. The allowed headings are only those listed; we cannot create other headings. So we must either drop it or incorporate into existing sections if relevant. The instruction: "Prefer a few substantive sections over many thin ones." So we could incorporate performance measurements into Responsibilities or maybe About the role? Probably Responsibilities as they describe how performance is measured. But we must preserve all substantive information; we can include that info within the Responsibilities section as prose or list. We must not invent or summarize away detail; we can rephrase but must keep meaning. We'll include the performance measurement statements as part of Responsibilities
or
- .
Similarly, "Assumes responsibility for related duties as required or assigned." etc.
We need to ensure we don't omit any substantive detail from essential functions list. That list is long; we need to preserve all items. We'll convert each sentence into
- maybe.
Let's extract essential functions bullet points:
- Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
- Represents the Credit Union in a courteous and professional manner in line with the Fortera brand and service standards.
- Accurately process routine transactions including but not limited to cashing checks, depositing cash and checks, cash and check withdrawals, credit card cash advances, loan payments, check orders, and transfers.
- Receives checks for proper endorsement and negotiability by following credit union check acceptance guidelines.
- Sells money orders, gift cards, and cashiers’ checks.
- Redeems savings bonds, process wire transfers, and stop payments.
- Maintains knowledge of credit union products and services and educates members on products and services that will benefit the member including remote services such as mobile and online banking, ATMs, and shared branching.
- Processes all transactions efficiently and accurately to maintain a balanced a balanced cash drawer by following proper balancing procedures.
- Assumes responsibility for establishing and maintaining effective, professional business relations with members.
- Ensures that members' requests and questions are promptly resolved.
- Accurately completes account maintenance requests such as contact information changes.
- Ensures that all members are informed of Credit Union product and services, types of available accounts, interest and dividend rates, and other related services and information.
- Maintains privacy of member account information at all times.
- Ensures that the Credit Union's quality reputation is maintained and projected.
- Assumes responsibility for establishing and maintaining effective coordination and working relationships with team members and with management.
- Actively works with branch team to provide members an excellent service experience.
- Openly communicates with branch management team any significant problems or concerns.
- Completes required reports and records accurately and promptly.
- Attends and participates in all meetings, trainings and committees as required.
- Participates in community and civic programs to promote awareness of the Credit Union in the community.
- Assumes responsibility for related duties as required or assigned.
- Performs drive-up teller and night drop functions as assigned.
- Refers cross-sell opportunities for Credit Union products and services to Member Advisors – i.e., loans, new accounts, etc.
- Satisfactorily completes all required compliance training and complies with all regulations which apply within the scope of the position to include OFAC, Bank Secrecy Act/Anti-Money Laundering Act and USA Patriot compliance.
- Ensures that work area is clean, secure, and well maintained.
- Performs other duties as assigned by management.
- Works at any Credit Union location required which may include extended hours, holidays, and Saturdays.
Note: The last bullet about extended hours etc is also schedule info; we might move that to Schedule section.
Also "Works at any Credit Union location required which may include extended hours, holidays, and Saturdays." appears in essential functions; we can keep it there but also schedule section may duplicate. Better to keep schedule separate with that sentence.
We need to avoid duplication. We'll keep schedule section with that sentence; we can remove it from essential functions list to avoid duplication. But we must preserve all substantive information; if we remove it from essential functions, we still have it in schedule section, so it's preserved.
Now Performance Measurements: list:
- Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
- Monies are balanced, and any discrepancies promptly resolved.
- A balancing record that meets established standards is maintained.
- Good business relations exist with members.
- Members' problems or questions are courteously and promptly resolved.
- Good working relationships and coordination exist with team members and with management.
- Assistance is provided to Member Advisors and other staff as needed.
- Fortera Core Values are satisfactorily demonstrated.
We can incorporate these into Responsibilities as a separate
- maybe under a subheading? But we only have
- for any list of duties/requirements/benefits. So we can have multiple lists under same heading.
Thus under Responsibilities heading we can have two
- : one for essential functions, one for performance measurements.
Now About the role: POSITION PURPOSE paragraph: "Responsible for consistently providing all members with an exceptional experience while efficiently processing a variety of member services, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances. Actively engage with members and introduce members to products and services that will help them achieve their financial goals."
We'll put that as
- ... essential functions items ...
- ... performance measurements ...
- ...
- ...
. Now Qualifications: Education/Certification, Required Knowledge, Experience Required. We'll make a
- list.
Education/Certification: High school graduate or equivalent.
Required Knowledge: Basic understanding of Credit Union operations.
Fluency in both English and Spanish (verbal and written) preferred.
Experience Required: At least six months experience in cash handling, customer service, or retail sales.
We could separate into items.
Now Skills: list of abilities:
- Able to accurately assess the cultural environment, exhibiting emotional intelligence and appropriate sensitivity
- Good interpersonal and oral communication skills.
- Professional appearance, dress, and attitude.
- Ability to work in a cooperative manner with others.
- Good math skills and excellent attention to detail.
- Ability to operate PC, related software, and standard business equipment.
- Ability to work independently, or as part of a team, and handle multiple tasks in a fast-paced environment.
- Ability to work well under pressure while always maintaining a professional image of the Credit Union.
- Regular and predictable attendance.
We'll make
- .
Pay: Starting pay description as
. Schedule: "Works at any Credit Union location required which may include extended hours, holidays, and Saturdays." as
. Location metadata: we can put a short
at top: "Location: Mid Town Medical Plaza, 2004 Hayes Street Suite 120, Nashville, Tennessee. Training will be held in Clarksville, TN." Now ensure we don't include boilerplate: EEO, visa sponsorship, etc. Now output HTML fragment. Let's craft. We'll start with
for location. Then
About the role
...
ThenResponsibilities
Qualifications
Skills
Pay
...
ThenSchedule
...
Make sure to close tags. Now need to ensure we didn't miss any substantive info from essential functions: we included all except the schedule line. Also we included compliance training etc. Good. Check for any other info: "Assumes responsibility for establishing and maintaining effective, professional business relations with members." included. "Ensures that members' requests and questions are promptly resolved." included. "Accurately completes account maintenance requests such as contact information changes." included. "Ensures that all members are informed of Credit Union product and services, types of available accounts, interest and dividend rates, and other related services and information." included. "Maintains
headings; we could add a
after the essential functions list that includes these measurements as prose. Or we could add another
- under same Responsibilities heading? The instruction: Use
- for any list of duties/requirements/benefits. So we can have multiple lists under same heading.
Thus under Responsibilities heading we can have two