Teller
About Us
Arkansas Federal Credit Union is the largest credit union in the state, emphasizing employee engagement and outstanding service for our members. We encourage innovation and new ideas, fostering professional development to cultivate talent and leaders. With an open-door policy, we strive to make a difference in the lives of our team members, members, business partners, and communities. Arkansas Federal is proud to be named one of Arkansas’s Best Places to Work.
About the Role
As a Teller, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology, you will engage in meaningful conversations to understand members' financial needs and provide the right products at the right time. Your role involves building positive relationships, earning member trust, and retaining long-term connections.
Responsibilities
- Efficiently manage teller transactions, including deposits, withdrawals, and payments.
- Understand Arkansas Federal products and services to enhance member experience.
- Refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives.
Requirements
- Friendly, conversational, and trustworthy.
- Technologically proficient.
- Passionate and sincerely concerned for others.
- Knowledgeable of financial industry models and products with a minimum of 7 months of related customer service experience.
- Educated with at least a high school diploma or equivalent.
Benefits
- Medical, dental, vision, and life insurance.
- Long- and short-term disability.
- 401(k) with employer match plus additional pension plan at no cost to employee.
- Tuition reimbursement.
- 4 weeks paid time off plus 11 paid holidays in the first year.
- Paid community involvement (up to 48 hours for hourly employees, unlimited for salaried employees).
- Advancement opportunities.
- Arkansas Federal Credit Union membership.
Pay
Earn up to $20/hr, with experienced candidates able to earn even more.
Schedule
No weekends.