Telesales Representative

Position Overview

This commission-based sales position is focused on selling Mediacom services to residential customers on a variety of different types of inbound and outbound phone calls.

Company Benefits

• Base pay plus lucrative commission (uncapped) upon successful completion of training.
• Health, vision, and dental insurance!
• Paid vacation, holidays and flex paid time off!
• 401K with generous company match!
• Employee discounts on Mediacom services, where available.
• In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided !
• Education Enrichment up to $5,000 per year for qualified employees!
• Employee Wellness Program!

Position Responsibilities

• Make follow up calls to close sales leads generated from a variety of sources.
• Make follow up calls to reschedule customers with cancelled or missed installations.
• Make outbound calls to existing customers or customers pending installation in effort to up-sell the customer’s package.
• Record the statuses of each call, including updating spreadsheets or websites when necessary, depending on the type of call.
• Sell Mediacom services on a variety of other types of inbound and outbound calls.

Position Requirements

• A high school diploma or GED required.
• Strong verbal communication skills required.
• Self-motivated and works independently with minimal supervision required.
• Ability to learn and utilize multiple computer applications simultaneously required.
• Ability to stay on-task with minimal supervision required.
• Able and willing to follow a given call flow.
• Adaptable to always-changing products, offers, policies, software, and work methods.
• Consistently able to work a 5-day work schedule without unplanned absences.
• Regular Attendance required.

About the Role

Take that next step toward your future and join our growing team! Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award.

Qualifications

Mediacom Communications Corporation is an Equal Opportunity/Affirmative Action Employer. We are committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications Corporation prohibits discrimination and harassment based on race, national origin, religion, age, color, sex, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.