Telesales Lead

The Job

The Telesales Team Lead is responsible for supporting the Telesales leaders by assisting Telesales representatives with their daily tasks and functions by answering general insurance related questions about product, CMS compliance, technical systems, and sales techniques. They are responsible for assisting with sales coaching and mentorship by providing in the moment coaching, call listening reviews, as well as planning coaching sessions for individual reps and their teams. Team Leads will also be responsible for assisting with high call volume demands as the need arises.

Qualifications

• Associate's degree or equivalent experience
• 2+ years of related experience (Healthcare)
• Required - Health Insurance Producer License
• Proficient technical skills, including Microsoft Office, Cresta, Connecture

What's in it for you?

• Base Pay Range: $38.46 per hour
• Annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• 11 paid holidays per year, plus 1 additional floating holiday
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!