Telephone Triage Assistant- Laureate Medical- Midtown

About the role

Responsible for assisting triage department in following physician’s orders in an administrative capacity. Ensure work flow is smooth and handled in an expedient manner. Work as a team with others in triage department and among the different locations.

Responsibilities

• Perform all duties in accordance with Practice policies and procedures.

Requirements

• High school diploma, equivalent education (GED) or post-secondary education.
• Two (2) years related experience.

Preferred

• Previous experience in hospital/medical office scheduling environment.
• Prior experience in insurance precertification.
• Strong administrative skills.
• Detail oriented and able to recognize and analyze problems.
• Able to communicate clearly with patients over the telephone and in person.
• Demonstrated ability to effectively communicate with individuals in all levels of responsibility.
• Ability to work independently.
• Demonstrated problem-solving skills.
• Demonstrated knowledge and skill in utilization of computer application.
• Demonstrated organizational and communication/customer service skills.