Telephone Maintenance Technician

About the role

A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Telecommunications Analyst you will help ensure today is safe and tomorrow is smarter.

Responsibilities

• Analyzes, maintains, and modifies telecommunications and video systems to meet operational standards.
• Maintains records and prepares complex reports relevant to the operation of the telecommunications and video systems.
• Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
• Provides end-user training of telecommunications and video features and functionality.
• Maintains and monitors the operations of telecommunications and video systems and services of vendors.
• Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
• Plans, coordinates, and performs all moves and installations of telecommunications equipment.

Requirements

Education: Technical Training, Certification(s) or Degree: Degree in IT related field desirable.

Required Experience: 3+ years of related experience.

Required Technical Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital Voice Platforms.

Qualifications

Security Clearance Level: Agency specific - Public Trust.

Skills

Communication and problem solving.

Benefits

401(k) with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Paid education and certifications

Cutting-edge technology you can learn from

Full flex work weeks

Short and long-term disability benefits

Business travel and accident insurance

Schedule

Scheduled Weekly Hours: 40

Travel Required: 10-25%

Pay

The likely salary range for this position is $73,965 - $97,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.