Telephone Maintenance Technician

About the role

Telecommunications Analyst Transform technology into opportunity as a Telecommunications Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Telecommunications Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Analyst joining our team to provide unified communication services to our FAA customer.

Responsibilities

• Analyzes, maintains, and modifies telecommunications and video systems to meet operational standards.
• Monitors the operations of telecommunications and video systems and services of vendors.
• Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
• Plans, coordinates and performs all moves and installation of telecommunications equipment.
• Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
• Maintains records and prepares complex reports relevant to the operation of the telecommunications and video systems.
• Provides end-user training of telecommunications and video features and functionality.

Requirements

Education: Technical Training, Certification(s) or Degree: Degree in IT related field desirable.

Required Experience: 3+ years of related experience

Required Technical Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital Voice Platforms.

Security Clearance Level: Agency specific - Public Trust

Required Skills and Abilities: Communication and problem solving. After hours call out - support.

Preferred Skills: Voice and Video technologies

Location: On Customer Site: Anchorage, Alaska

Skills

• Telecommunications and video experience with AVAYA and ZOOM platforms
• IP based telephony, PBX platforms, Digital Voice Platforms
• Communication and problem solving
• After hours call out support
• Voice and Video technologies

Benefits

• 401(k) with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to career growth
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology to learn from
• Paid vacation and holidays
• Medical plan options with Health Savings Accounts
• Dental and vision plans
• Paid time off (vacation, sick, personal, holidays, parental, military, bereavement, jury duty)
• Short and long-term disability, life, accidental death and dismemberment, personal accident, critical illness, business travel and accident insurance

Pay

The likely salary range for this position is $81,349 - $97,750.

Schedule

Scheduled Weekly Hours: 40

Travel Required: 10-25%

Telecommuting Options: Onsite

Work Location: USA, AK, Anchorage