Jobs · Engineering · Arizona

Telepharmacy Technician (On-Site-Store 11478-Arizona) FT

CVS Health · Phoenix, AZ · 1 mo ago
On-siteEngineering$17.15–$27.15/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes a paragraph about mission and position summary. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. Let's parse. Content: - Intro: "We’re building a world of health..." This is about company mission. Could be "About the role"? Actually "About the role" maybe includes position summary. The posting includes "Position Summary". So we can put that under

About the role

with paragraphs. - Responsibilities: The bullet list of duties under "Telepharmacy Technicians are responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:" then many items. Also later "Where permissible, the Telepharmacy Technician may also support immunizations, which includes the following responsibilities:" So we can combine responsibilities. - Requirements: There's "Required Qualifications" section with bullet points: Must comply with any state board... etc. Also "Essential Functions" list (regular attendance, etc.) Those could be under Requirements or Skills? The instruction: Use headings for Requirements, Qualifications, Skills. We need to decide mapping. We have "Required Qualifications" (state board, age, education, certification, experience). Also "Preferred Qualifications". Also "Essential Functions" (attendance, attention, etc.) Those could be under Skills? Or Requirements? Usually "Requirements" includes required qualifications and essential functions. "Qualifications" could be preferred? But we have both Required and Preferred. We could put Required Qualifications under

Requirements

and Preferred Qualifications under

Qualifications

. Skills could be derived from Essential Functions (attention, communication, mathematical reasoning, problem resolution, physical demands). Could be a separate

Skills

. However we must not create sections with filler. We have content for each. Pay: There's "Pay Range The Typical Pay Range For This Role Is $17.15 - $27.15". So we need Pay section. Schedule: There's "Anticipated Weekly Hours 40 Time Type Full time". So Schedule section. Benefits: There's "Great Benefits For Great People" paragraph describing benefits. So Benefits section. We must not include boilerplate like EEO, application instructions, etc. Remove duplicated lines. We must preserve all substantive information. So we need to include all responsibilities items, required qualifications, essential functions, preferred qualifications, benefits description, pay range, schedule. We must not repeat job title as heading. Not include Job ID. We need to output only HTML fragment, no /, no markdown fences. We'll structure:

About the role

... mission and position summary ...

Responsibilities

  • ... each responsibility ...
  • ...
We need to capture each responsibility item from the long list. Let's extract them. From text: "Telepharmacy Technicians are responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: - Living our purpose by following all company SOPs at each workstation to help our Pharmacists and pharmacy team manage and improve patient health - Overseeing the safe and secure operation of the Remote Dispensing Pharmacy, including serving as a keyholder, keeping alarm and safe codes, and protecting the integrity of all pharmacy products, with special attention to refrigerated products and controlled substances - Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment - Completing all tasks related to controlled substance prescription fulfillment, including counting, capturing images, and maintaining inventory. Any additional CII prescription fulfillment must also be completed - Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering arrangements for immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems - Completing inventory activities, as permitted by law, and as directed by the Telepharmacy Technician Team Leader, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.; enabling a consistent approach to inventory management and critical functions to maintain target inventory levels and mitigate inventory loss - Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients - Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business - Serving as a peer mentor for the onboarding, training, and development of new hires in the Telepharmacy Remote Dispensing Pharmacy - Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles; complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security - Delivering additional patient health care services when the pharmacist is on-site (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification; seeking opportunities to expand clinical, technical, and insurance knowledge to develop basic drug understanding and technical expertise needed to assist patients accurately and effectively" Then later: "Where permissible, the Telepharmacy Technician may also support immunizations, which includes the following responsibilities: - Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines - Educating patients about the importance of vaccines and referring patients to the Supervising Pharmacist for vaccination questions - Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements - Reviewing and collecting patient information; tracking and documenting for each applicable patient - Monitoring and managing vaccine supplies" We should include these as responsibilities as well. Now Required Qualifications: - Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification - If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 18 years of age - If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program - National Certification (PTCB or ExCPT) - State-level licensure requirements vary by state, click here to learn more. - 1+ years full-time experience as a Pharmacy Technician; CVS Pharmacy Technician experience preferred We need to preserve the "click here" link? Probably we should keep as text but not as actual link? The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we keep the phrase "click here to learn more." as text. Essential Functions list: - Regular and predictable attendance, including weekends - Ability to complete required training within designated timeframe - Attention and Focus: - Ability to concentrate on a task over a period of time - Ability to pivot quickly from one task to another to meet patient and business needs - Ability to confirm prescription information and label accuracy, ensuring patient safety - Customer Service and Team Orientation: - Actively look for ways to help people, and do so in a friendly manner - Notice and understand patients’ reactions, and respond appropriately - Communication Skills: - Use and understand verbal and written communication to interact with patients and colleagues - Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times - Mathematical Reasoning: - Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription - Problem Resolution: - Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options - Ability to assess business problems and create and execute action plans to correct the root cause - Physical Demands: - Be mobile and remain upright for extended periods of time - Lift, scan, and bag items - Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items - Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm - Extend hand(s) and arm(s) multiple directions to place, move, or lift items - Control precision; quickly adjust machines to exact positions - Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist - Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts - Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. - Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately - Have the ability to receive detailed information through oral communication - Any additional tasks as directed by Supervisor or Manager We need to decide where to put Essential Functions. Could be under Skills or Requirements. Since we have separate headings for Requirements, Qualifications, Skills, we could put Essential Functions under Skills (as they are skills/abilities). But we also have Required Qualifications (certifications, experience). Preferred Qualifications separate. Thus:

Requirements

for Required Qualifications (including state board, age, education, certification, experience).

Qualifications

for Preferred Qualifications.

Skills

for Essential Functions (attention, communication, mathematical reasoning, problem resolution, physical demands, etc.) plus maybe also the "Ability to complete required training within designated timeframe" etc. We must ensure not to create sections with filler. We have content for each. Now Benefits: paragraph about benefits. Pay: paragraph about pay range. Schedule: paragraph about anticipated weekly hours 40, Time Type Full time. Now About the role: we need to include the introductory mission paragraph and Position Summary. Let's craft About the role paragraph(s): "We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Telepharmacy Remote Dispensing Pharmacy (RDP) locations, we bring this promise to life with heart every day, and our Telepharmacy Technicians play a critical role in consistently delivering on our brand promise." We can combine into one or two

tags. Now Responsibilities: we need to list each bullet as

  • . Ensure we include all. Let's list them in order. I'll create
      with items. Now we must not include duplicated lines. Ensure we don't repeat. Now let
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