Telepharmacy Technician - (Onsite - Store 17714- Phoenix, AZ)- PT

About the role

At CVS Health, Telepharmacy Technicians play a critical role in managing day-to-day operations within the Telepharmacy Remote Dispensing Pharmacy (RDP) locations. They oversee the safe and secure operation of the pharmacy, manage prescription fulfillment, and provide empathetic care to patients.

Responsibilities

• Living our purpose by following all company SOPs at each workstation to help our Pharmacists and pharmacy team manage and improve patient health
• Serving as a keyholder, keeping alarm and safe codes, and protecting the integrity of all pharmacy products, with special attention to refrigerated products and controlled substances
• Fulfilling prescriptions according to pharmacy workflow procedures, including production, pick-up, drive-thru, and drop-off
• Managing controlled substance prescription fulfillment, including counting, capturing images, and maintaining inventory
• Creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; offering arrangements for immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
• Completing inventory activities, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
• Supporting additional patient health care services when the pharmacist is on-site, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics
• Supporting immunizations by completing additional licensure and training requirements, obtaining Technician Immunizer status, and administering vaccines
• Maintaining a safe and inclusive culture where all people feel valued and empowered

Requirements

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
• Must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
• Must have National Certification (PTCB or ExCPT)
• Must have State-level licensure requirements
• Must have 1+ years full-time experience as a Pharmacy Technician; CVS Pharmacy Technician experience preferred

Qualifications

• Must be at least 18 years of age
• Must have Attention and Focus, Customer Service and Team Orientation, Communication Skills, Mathematical Reasoning, Problem Resolution, Physical Demands, and Express or Exchange Ideas by Means of Spoken Word
• Must have Advanced Certified Pharmacy Technician (CPhT-Adv) or Previous experience in an Inventory Specialist role

Skills

• Must have the ability to receive detailed information through oral communication
• Must have the ability to express or exchange ideas by means of spoken word

Benefits

The typical pay range for this role is $17.15 - $27.15. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.