Telemedicine Coordinator - Evening

Responsibilities

• Welcome patients and obtain medical histories from patients;
• Coordinate patient care through video intake call;
• Collect and document patient information to include demographics, chief complaint, review of medications, and allergies;
• Screen and triage patients based on intake questions;
• Route patient to Concentra doctor or other appropriate care;
• Administrative duties as needed including scheduling appointments, contacting patients and customers, and answering calls;
• Document in electronic medical record.

Qualifications

• Education Level: High School Diploma or GED;
• Customarily has at least one year of experience with patient interaction via phone and video, preferred;
• Customarily at least one year of working in a healthcare office environment, required;
• Bi-lingual - conversional fluent, can read and write in both English and Spanish, is a plus;
• Job-Related Skills/Competencies: Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility; Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism; The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies; Demonstrated intermediate knowledge of PCs, Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications; Demonstrated effective communication and interaction with employers, patients, providers and other employees; Strong ability to work in a team environment, as well as independently when required; Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;
• Must possess a personal sense of urgency;
• Strong ability to work in a team environment, as well as independently when required;
• Knowledge of telemedicine a plus;