Telecommunications Technician
Lumen Technologies · Tillamook, OR · 3 wk ago
On-siteInformation TechnologyFull-time
About the role
The role involves managing network infrastructure, ensuring high availability, and providing technical support to customers.
Responsibilities
- Manage and maintain network infrastructure, including routers, switches, and firewalls.
- Provide technical support to customers via phone and email.
- Perform routine maintenance and troubleshooting on network equipment.
- Collaborate with cross-functional teams to resolve complex issues.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 3 years of relevant IT/networking experience.
- Strong knowledge of TCP/IP protocols and networking fundamentals.
- Proficiency in network monitoring tools and scripting languages like Python or Bash.
- Excellent problem-solving and communication skills.
Qualifications
- CCNA certification preferred.
- Experience with cloud services such as AWS or Azure.
- Knowledge of security best practices and incident response procedures.
Skills
- Network troubleshooting and configuration.
- Customer service and interpersonal skills.
- Technical writing and documentation.
Benefits
Comprehensive health, dental, and vision insurance plans.
Pay
$80,000 - $100,000 annually.
Schedule
Full-time, Monday through Friday, 8:00 AM - 5:00 PM.