Telecommunications Technician

About the role

Lumen is a network provider that connects people, data, and applications through its fiber network and ecosystem. This role involves installing and maintaining cable repair and maintenance, including fiber and copper splicing, carrier systems repair, and residential and small business telecommunications services.

Responsibilities

• Install, splice, and test fiber optic and copper cables for projects, maintenance, and emergency repairs.
• Maintain, troubleshoot, and repair existing fiber and copper networks, locating and resolving faults to ensure service continuity.
• Install, configure, and enable residential and small business telecommunication services such as POTS, HSI, VDSL, FTTH, and networking.
• Connect and manage wiring/cabling, terminals, and hardware attachments on customer premises, poles, and inside facilities.
• Read and interpret service orders, repair tickets, technical drawings, blueprints, diagrams, and maps to execute work accurately.
• Coverage of service orders, review billing information, and advise customers on equipment features, usage, and capabilities.
• Identify and pursue additional revenue opportunities by recognizing potential upsell or cross-sell services during customer interactions.
• Adhere to safety protocols, company policies, and industry regulations while performing fieldwork and documenting all activities.

Requirements

Must work varying shifts and hours including possible mandatory overtime, weekends and holidays. Requires a valid state driver's license and a satisfactory driving record. May require compliance with State and Federal Department of Transportation Drive Qualification Regulations, including drug and alcohol testing. May require a CDL. May climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet. May require pole climbing certification. May work in confined spaces (e.g., attics, crawl spaces, utility holes). May perform strenuous physical activities including, but not limited to: lifting and/or moving objects weighing over 75 pounds. May perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).

Qualifications

Must have a valid state driver's license and a satisfactory driving record. May require compliance with State and Federal Department of Transportation Drive Qualification Regulations, including drug and alcohol testing. May require a CDL. May climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet. May require pole climbing certification. May work in confined spaces (e.g., attics, crawl spaces, utility holes). May perform strenuous physical activities including, but not limited to: lifting and/or moving objects weighing over 75 pounds. May perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).

Skills

N/A

Benefits

N/A

Pay

Pay Ranges Minimum hourly rate: $16.30 Maximum hourly rate: $43.09

Schedule

This is a fulltime position located in Minneapolis, MN. Typically Monday through Friday: 8AM - 4:30PM, and also includes a Saturday rotation. May also include nights, weekends, and holidays.