Telecommunications Technician

Location: Westover Air Reserve Base, MA. This position is 100% onsite; local candidates preferred.

Classification: Hourly, Non-Exempt. This work falls under the Service Contract Act (SCA). The base wage determination is $40.98 per hour with an additional Health and Welfare payment of $5.09 per hour for each hour worked up to 40 hours per week. Health and Welfare does not apply to overtime or double time.

Employment Type: Contract-to-Hire Opportunity. The selected candidate will initially be employed as a contractor with the potential to transition to a direct-hire position with the customer, subject to approval and business conditions.

Benefits

• Medical & Dental Coverage – Affordable and robust plans for you and your family.
• 401(k) Retirement Plan – With employer matching contributions.
• Life & Disability Insurance – Peace of mind for you and your loved ones.
• Paid Time Off (PTO) – Generous time off to relax and recharge.
• Career Advancement Opportunities – Grow with us.

About the Role

You will be responsible for receiving daily tasks that include installing copper and fiber for inside plant (ISP) and outside plant (OSP) and troubleshooting outages.

Responsibilities

• Installing, rearranging, and maintaining inside wiring infrastructure to include all levels of wire and fiber.
• Rearranging splicing and reconnecting at pole, underground, or building terminals.
• Performing necessary work to connect, disconnect, reconnect, test, repair, and maintain customer-provided voice and data equipment.
• Performing diagnostic tests and interpreting service orders.
• Keeping detailed written records of all work activity and changes.
• Evaluating customer communication needs.
• Working in confined spaces (manholes/handholes), climbing, and working aloft.
• Moving and lifting items such as ladders, tools, test equipment, and cable reels.
• Performing light digging.
• Keeping the customer fully informed of all work activity, especially any planned outages of customers' systems.
• Performing temporary rearrangements of Central Office frame during unattended hours.
• Identifying and meeting individual customer requirements on provisioning and/or repair contacts.

Requirements

• Must be 18 years of age or older.
• High school Diploma, GED, or equivalent work experience.
• Minimum of 3 years' hands-on experience in the Telecommunications arena (ISP/OSP).
• Thorough understanding of structured cable systems, associated termination equipment, test equipment, industry testing standards, and industry-approved test procedures.
• Experience in fiber optic splicing techniques and ability to attach connectors to fiber optic cables and splice inside and outside fiber cables.
• Ability to perform test procedures on fiber and copper cable, analyze test results, and certify results to industry standards.
• Technical competency to problem-solve cable systems not meeting industry standard test results and provide remediation recommendations.
• Familiarity with all NEC Grounding practices and requirements of EIA/TIA 568 A & B.
• Ability to work with hand tools including punch downs, crimpers, and power drills.
• Must be able to work from 7:00 AM to 3:30 PM, Monday through Friday, and may require overtime and/or weekends as needed.
• Must be punctual and available to travel when necessary.
• Must maintain a valid driver’s license and pass a Tier 1 (NACI) background check, drug screen, and MVR.
• Excellent communication skills; ability to write, speak, and communicate fluently in English.

Preferred Qualifications

• Knowledge of updating TMS and CAIRS records.

Physical & Functional Requirements

• Ability to sit, stand, stoop, bend, squat, kneel, twist, crawl, and perform physical tasks for extended periods.
• Manual dexterity in hands, fingers, and arms to operate power tools, controls, and specialized equipment.
• Specific vision requirements: close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability to safely climb ladders, scaffolding, or work from aerial lifts.
• Ability to work outdoors in all weather conditions and on uneven surfaces.
• Ability to operate a vehicle safely and responsibly as part of daily job duties.
• Constantly perform desk-based computer tasks.
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts.
• Lift/carry/push/pull objects that weigh up to 70 pounds.
• Navigate job sites, including moving between varying terrain and locations within the work environment.