Telecommunications Systems Technician III

Job Description and Duties

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

Incumbents

The Telecommunications Systems Technician III (TST III) under the direction of the Telecommunications Systems Operations Supervisor I (TSOS I) is responsible for responding to and resolving the most critical and complex public safety communications problems for State Agency clients. The TST III also provides technical guidance and support to one or more technicians and may act as the area supervisor in their absence.

Responsibilities

• Respond to and resolve the most critical and complex public safety communications problems for State Agency clients.
• Provide technical guidance and support to one or more technicians.
• Maintain comprehensive knowledge of all public safety communication network/systems, including the most critical and complex.
• Follow Federal Communications Commission (FCC) rules and regulations.
• Utilize office-provided training, complex test equipment, computers, hand tools, the Telecommunications Division Manual (TDM), and technical literature.
• Communicate effectively on all written and verbal interactions, frequently interfacing with customers and co-workers to resolve issues and collaborate.
• Plan, organize, oversee, and coordinate the work activities of other technicians within an assigned geographic shop or microwave area to ensure the quality, quantity, and timeliness standards are met.
• Aid in obtaining the resources required to facilitate proper completion of work and foster communications with individuals, organizations, and other public safety agencies served.

Working Conditions

In Office: This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.

DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid California Driver’s License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details Department Information

Special Requirements

• The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.
• This position is subject to the Post & BID process: Priority will be given to Cal OES Post & Bid applicants (if any). Post & Bid applications must be received or post marked no later than April 27, 2026, to be considered. Post & Bid applications will be accepted from individuals currently employed by the Cal OES, with permanent status in the classification.
• Telecom License Requirement: To be eligible for consideration, you must possess an FCC General Radiotelephone Operator’s License or industry accepted equivalent (please refer to the Classification Specifications). Please include a copy of your license or reference your Call Number or FRN #.
• List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
• List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
• Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
• You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). Failure to comply and your application is considered incomplete.
• SROA and Surplus are encouraged to apply and must submit a copy of their letter.
• If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.
• Note: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.
• A candidate pool may be established for subsequent vacancies.

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply: Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply: Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
[Address for Mailing Application Packages]
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
[Address for Drop-Off Application Packages]

Required Application Package Documents: The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.

Desirable Qualifications: Ethical and accountable – exercises good judgment, tact, and responsibility in all assignments
Leadership skills – capable of mentoring, training, and guiding lower-level technicians
Technically proficient – possesses an advanced technical acumen to mentor, train, and support colleagues
Team-oriented – works cooperatively with colleagues, agencies, and stakeholders
Independent worker – able to take initiative and perform tasks without close supervision
Dependable – reliable for on-call duty, emergency response, and after-hours work
Organized – manages multiple tasks, schedules, and documentation efficiently
Communicative – strong oral and written communication skills for coordinating with agencies and documenting work
Customer-focused – responsive to the needs of public safety agencies and end-users
Physically resilient – to meet work requirements and a high safety consciousness
Professional demeanor – to always represent CalOES core values in the absence of supervisors while in the presence of subordinates and clients

Benefits

Contact Information: The Human Resources Contact is available to answer questions regarding the position or application process.

HR Unit - AL
(916) 845-8321
Recruitments@caloes.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact: EEO Officer
(916) 845-8527
EEO@CalOES.ca.gov

To obtain list eligibility please click on the link below:

Telecommunications Systems Technician III - EX-2100

Personal Leave Program 2025 (PLP 2025): Effective July 1, 2025, CalHR implemented the temporary Personal Leave Program 2025 (PLP 2025), which reduces employee pay in exchange for leave credits. The reduction amount and leave credits vary by bargaining unit. Salary range(s) listed do not reflect this temporary reduction.

Equal Opportunity Employer: The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.