Telecommunications Systems Technician III

Job Description And Duties

This is a re-advertisement. Candidates who previously applied do not need to re-apply. Your application package is on file.

If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

About the Role

You’re critical to keeping CalOES’ public safety communications running in the toughest environments. This is a hands-on, high-impact role with opportunities to lead, mentor, and support emergency response across the state.

Responsibilities

• Respond to and resolve the most critical and complex public safety communications problems for State Agency clients.
• Lead responsibility over one or more technicians and may act as the area supervisor in his/her absence.
• Ensure the continued operation of all public safety communication network/systems and equipment, requiring comprehensive knowledge of all public safety communication network/systems, including the most critical and complex.
• Follow FCC rules and regulations; utilize office-provided training, complex test equipment, computers, hand tools, the Telecommunications Division Manual (TDM), and technical literature.
• Communicate effectively on all written and verbal interactions, frequently interfacing with customers and co-workers to resolve issues and collaborate.
• Plan, organize, oversee, and coordinate the work activities of other technicians within an assigned geographic shop or microwave area to ensure the quality, quantity, and timeliness standards are met; assist to obtain the resources required to facilitate proper completion of work and foster communications with individuals, organizations, and other public safety agencies served.
• Maintain a professional and team-centered environment by establishing and maintaining effective working relationships.
• Work proficiently with Microsoft Office products, including Word, Outlook, and Excel.
• Travel to and working in remote locations, high elevations, and inclement weather conditions may be required.

Requirements

The position requires a valid California Driver’s License (CDL).

Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ethical and accountable – exercises good judgment, tact, and responsibility in all assignments.
• Leadership skills – capable of mentoring, training, and guiding lower-level technicians.
• Techically Proficient – possesses an advanced technical acumen to mentor, train, and support colleagues.
• Team-oriented – works cooperatively with colleagues, agencies, and stakeholders.
• Independent worker – able to take initiative and perform tasks without close supervision.
• Dependable – reliable for on-call duty, emergency response, and after-hours work.
• Organized – manages multiple tasks, schedules, and documentation efficiently.
• Communicative – strong oral and written communication skills for coordinating with agencies and documenting work.
• Customer-focused – responsive to the needs of public safety agencies and end-users.
• Physically resilient – to meet work requirements and a high safety consciousness.
• Professional demeanor – to always represent CalOES core values in the absence of Supervisor while in the presence of subordinates and clients.

Skills

Excellent CalPERS state pension plan
401(k) and 457(b) Plans
Flexible Schedules
Generous paid time off
Health, dental & vision insurance for the employee or the employee's family
Investment in careers development
Free Parking
Electric Carport

Benefits

For more information on benefits, visit the CalHR and CalPERS websites.