Telecommunications Specialist-FE Senior/Expert

Description/Scope of Services

• Description/Scope of Services: Telephones - in residences, temporary quarters and select office building Cameras - deployed at various site locations Network Services at Public Works pump stations A/V department video streams to all office buildings Internet connectivity Network services for shoreline radar detection GPON O&M Support includes: Ensure telephone services (including 911 services), Internet, and the security camera network remains operational Troubleshoot and install necessary software patches and updates Submit Incident reports (CDRL 004) Log in to software application (Panorama) to identify any error messages that impact the operational stability of the system Regular checking of the operational status of single-boards and documenting of any abnormal states Perform necessary maintenance on the system according to the alarms to prevent failures to card/boards. Verify the uplink interface of the GPON system and the status of the PON port Splitter maintenance: regularly test and record the redundant ports of splitters, and mark the problematic ports Troubleshoot and replaced defective ONTs (Optical Network Terminal) Provision network changes using the Panorama software\update the systems Oracle password quarterly Regular updating of the systems Oracle password Initiate Tellabs TAC support request Provide RMA support for defective Tellabs equipment Provide on-call support response/restoral support (after hours, weekends and holidays) for user/network service outages or request

Minimum Requirements (Knowledge, Skills, and Abilities)

• Prior experience with installing network cabling, IT equipment Tellabs GPON Tellabs Operations, Provisioning and Maintenance certification Able to lift equipment up to 50 pounds Must pay attention to detail and always remain alert. Must be able to maintain regular, reliable attendance and ensure on time daily arrival.

Clearance Required

Clearance Required: TS/SCI w Full Scope Poly

Minimum Education

Minimum Education: High School Diploma or Equivalent

Minimum Years of Experience

Minimum Years of Experience: 3 - 5 years progressive and relevant experience

Required Certifications

• Tellabs Training

Preferred Qualifications

• Advanced knowledge of the customer and the inner workings of the organization. Proficiency in the use of MS Office product suite (PowerPoint, Excel, Word, SharePoint) Able to lift or support Televisions/Projectors with a team up 250 pounds Knowledge of video grid pulls and terminations of RCA, RG6 & BNCs. Knowledge of and/or prior experience in the set up and build of video racks along with proper cable management techniques. Experience or knowledge in troubleshooting of AV, speakers, mics, cameras, racks, terminations, codecs and Polycom’s. Prior experience with the installation, troubleshooting and/or the de-installation of a Custom VTC and or DVTC packages.

Compensation Details

Compensation Details: $110,000 - $115,000

Benefits Overview

• Health, dental, and vision insurance
• Paid time off and holidays
• Retail benefits (including 401(k) matching)
• Education reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance